Luke L

CAR DAMAGED DURING SERVICE - KESSEL MOTORS GARDENS

CAR DAMAGED DURING SERVICE - KESSEL MOTORS GARDENS STAY AWAY FROM THIS BUSINESS. I took my car in for a service at Kessel Motors in Gardens during 2025. At inspection and handover of my vehicle when checking it in for the service the booking in sheet was complete by myself and the mechanic and signed acknowledging NO DAMAGES on my vehicle (I was not given a copy of this booking in sheet). During the course of my service the mechanics damaged the paint on my front bumper when working on the car. Upon collection of my vehicle the mechanic admitted (verbally) to the damage occurring to my vehicle whilst on site. Subsequent to the day of collection I was advised by Kessel Motors to get quotations to fix the damaged that Kessel Motors admitted to causing. After providing quotes Kessel Motors turned doing the following dishonest and *****ulent actions: - stated that they did not admit to them being the cause of the damage. - they altered the booking in sheet that I had sign at hand over of my vehicles to reflect that we "agreed" on "damages noted" on the car at hand-over which we did not identify. This was in fact them *****ulently altering the document when not in my presence. - they threatened legal action against me when trying to get ahold of the shop's owner to discuss the matter. Upon reading upon on Facebook and other platforms I identified that there have been cases of damage etc. to other people's cars. STAY AWAY FROM THIS DISHONEST BUSINESS