Active since Nov 2025
I was assisted by Sinazo. Great customer service. She deserves recognition. Gives feedback on time, great problem solving skills and good listening skills. Great pleasure Sinazo, keep it up!
App**** for a loan and still waiting on feedback. No acknowledgement email or sms to confirm anything
I app**** for a loan on the 30th of October. Everytime I get told to attach my statements and evertime I attached same and send via email. On Saturday the 1st of November I received the same message to state I should attach my statements. I then sent this from my work email to ensure they receive it. To date, I haven't received feedback. It seems like before their shift ends they give feedback but then I get told to attach a statement. I tried chatting with an agent on their online portal but you wait for ever with no feedback. Absolutely terrible service.