Nyiko M

Undisclosed Previous multiple tire Puncture Repairs— Dealership Refused Responsibility for Demo Car Purchase

Undisclosed Previous multiple tire Puncture Repairs— Dealership Refused Responsibility for Demo Car Purchase As a first-time car buyer I purchased a demo car from this NMI Ford PMB dealership about a year ago. Recently, I got a puncture and took the car to a tire shop—only to find out that the tires had multiple previous repairs and that the car had two different tire brands fitted. This was very concerning, especially because the car was sold to me by a certified dealership, and I expected it to meet proper safety standards. What’s worse, when I brought this to the dealership’s attention, they refused to take any responsibility because I’ve had the car for over six months even though I had the evidence to prove they fitted the car with different tire brands during the sale and that their tires were previously multiple puncher repaired. However, mismatched and repeatedly repaired tires should never have been on a demo car in the first place—it’s a serious safety issue, they risked my life on the road. I was shocked to also learn that if an accident had happened due to the tires( which I wasnt made aware of), my insurance was not going cover it because of the unsafe and non-uniform condition they were sold in. I feel extremely disappointed and let down. I trusted that buying from an authorized MAZDA dealer meant getting a vehicle that was properly inspected and safe to drive. I am currently helpless, but the dealership is obviously aware and taking advantage knowing I might not afford legal fees to take them head on. I sent the matter to MIOSA, any assistance from anyone towards justice would be appreciated seeing that the dealership does not have any integrity and lacks accountability.