Wian O

Bad after service experience

I purchased a new Fronx in July this year. Only good thing that came out of it was Garth, excellent sales person. Part from that, I only had bad experiences. Service department customer care is horrible. Communication between technicians and service staff I find are bad. My car was in 3 separate times for 3 different durations for a defect that was picked up in the first few weeks. The problem is still there and additionally, while my car was in they caused cosmetic damage and tried to hide, by polishing the damage out. Too bad their polishing skills are also bad and I noticed the damage. Note I did tell them to fix the cosmetic damage, but unfortunately the damage is still visible after they tried whatever they did. So this case is at you know who. As here I sit with a defect and damage I didn't cause, and they sit there with my money. I do not recommend this dealer, especially for their service, service department and repairs.