KK
Keamohetswe K
Active since Nov 2025
2
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0
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2 reviews2 months ago
*****!!!!
Complaint Against Qliving Holdings I am submitting this complaint to formally record my negative experience with Qliving Holdings, which I found to be misleading and highly concerning. I was issued an invoice stated to be for 6 months, however the calculation of the amount reflects a 12-month period. When I queried this discrepancy, I was later provided with a lease agreement indicating a 6-month lease, yet the start dates within the lease are inconsistent and do not correspond, creating uncer*****y regarding the true contractual terms. These are material inconsistencies involving financial charges and contractual documentation. Despite raising these concerns in good faith and repeatedly requesting clarity, the matter was not resolved. My calls are frequently not answered, and attempts to obtain assistance have largely been ignored. When I did manage to speak to the individual presented as part of management, his conduct was rude, dismissive, and unprofessional. This behavior is completely inappropriate, particularly when a customer is attempting to resolve serious discrepancies in billing and contractual documents. As a consumer, I expected transparency, accurate documentation, and respectful communication. Instead, I experienced confusion, contradictory paperwork, lack of responsiveness, and poor conduct from management. I would strongly advise prospective tenants to exercise extreme caution, carefully verify all invoices and lease terms, and ensure all details are clearly confirmed in writing before signing any agreement or making payment to Qliving Holdings.
53 replies
5 months ago
Worst Worst service ever
Zodwa from pick and pay Rosebank is rude and she doesn’t respect customers she racially profiles them as I was waiting to be assisted a white guy came and he received first preference so I wouldn’t advise anyone to visit that store
0 replies
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1 Star
2 (100%)