MV
Marie Van der Berg
Active since Nov 2025
2
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Reviews
2 reviews2 months ago
Bad food
Extremely disappointed with our experience. We paid R360 per person upfront and expected food that was at least safe and enjoyable. We understand that Hartebee****rt is in North West, South Africa, and that seafood will not be freshly caught — however, it should never be off or taste this bad. The starter was the only part of the meal that was acceptable. Unfortunately, the rest of the food was bland and lacked flavour, and the fish was clearly off. The quality was so poor that we left after the main course, despite having paid in full. Shortly after eating, everyone at our table experienced food poisoning, which points to a serious food safety issue. At R360 per person, this is extremely expensive for food of such poor quality. Paying upfront and then leaving ill is unacceptable. This experience fell far below acceptable standards, we cannot recommend De Vette Mossel Hartebee****rt.
0 replies
5 months ago
Account randomly closed
I’m extremely disappointed with my experience at Lottoland. My account was closed before I even had the chance to deposit or do anything at all. I contacted customer service to find out what happened, and it took them a whole week just to reply. When they finally responded, they asked me to send a selfie with my ID and driver’s license. I did exactly that ,several times ,including both a clear selfie with my ID and a separate photo of my ID where every detail is visible. Yet, every time I send it, they claim there’s a problem with the image. What’s even more frustrating is that no one has explained why my account was closed in the first place. Very disappointing service and communication.
53 replies
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1 Star
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