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AK M
Active since Nov 2025
1
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1 reviews
Edcon
9 months ago
Jet account
I requested for my Jet account to be closed in September. I was advised to settle the outstanding balance before the account could be closed. I made the payment as requested, yet today I have received an updated statement showing that the account is still active. This is unacceptable and frustrating — I followed all the required steps, and the account should have been closed once the balance was paid in full. I would appreciate it if this matter could be resolved urgently and the account closed as originally requested.
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