Thandeka M

FUSTRATED CLIENT DUE TO VERY BAD SERVICE

On 27 September 2025 bought a car and the car was financed by ABSA BANK 2days down the line after receiving the car I than received the contract which the dealer of which they took their time to send to me, I find out I wasn't happy with the term the I was suppose to pay considering the fact that their installment was way to high on the third day decided to return the car back to the dealer since I was not happy and I felt that they were not honest with me due to the following reasons 1. The in initial amount for the car was R329 000 and when they make a loan to ABSA it they made R439 000 2. When I asked them they tell me stories that ABSA did not want to approve the finance until I settle my previous car installment 3. They took the money and never settle that loan for my previous car 4. Right now they sitting with the money together with the car 5. My contract between me and ABSA stated that they gave me 5 days cooling off period if there is something that I'm not happy with I can return the car back within that 5 days. 6 They put car track on that car without consulting me I only saw debit check from my bank account saying I must accept of which I did not but now keep on sending increasing amount that I owe them even they put the account on Nimble already I returned the car on the third day and told them things that I was not happy with and also told them that I no longer trust them because they never disclosed whole information to me and also went to ABSA reported to them that Ive return the car back to the dealer gave them my reasons. But up until today they are refusing to return back the money that they took from ABSA an d ABSA also they don't want to assist me concerning this matter.