Bronwyn S

After sales service is terrible!

Last year for Christmas my husband bought me the Cloud Diffuser, assured by the shop steward, refills would be available. Almost a year later, after contacting many different Carrol Boyes outlets, still no refill.....rendering the Diffuser useless really!! Apparently I am not the only customer that has requested this particular refill. I do not want to buy any of the other fragrances as I don't like the perfume eg Glide etc. What a waste of money and very disappointing as this is not the first time I've requested the Cloud refill. Be aware, if you purchase the Diffuser don't fall for the line that there is a refill for it!!