Renell C's Profile | Hellopeter

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Renell C

Active since Nov 2025

3

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0

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3 reviews

3 months ago

Disgusting ****mers @Ruie Beauty

I have not recieved my refund for this cancelled event. At this time im assuming we've been ****med as they are not responding. Disgusting

0 replies

Ram Hand To Hand Couriers

8 months ago

Disgusting service

Ram couriers got my address for my order wrong from Steve Madden. They then state that they need approval from Steve Madden to change address which they got wrong. They also **** that Steve madden made the incorrect address misstake. Steve madden then approves it and rams still has not delivered up till today since last week. I call Rams again today to be told that Steve madden requested another delivery address change because I asked them to expedite delivery and then rams says they now have to wait for another approval from Steve madden. You guys are actually worst than the Steven madden store because it is through you guys lying about failed delivery attempts and your damn customer agents being so rude and not willing to help.

12 replies

9 months ago

Mismatched sneakers recieved and poor customer service

I purchased a steve madden taupe sneakers online and received two mismatched sneakers 1 black and 1 taupe. I contacted Steve madden who arrange a collection with Rams couriers and promised to deliver the correct colour and size. Rams couriers have asked me to change to collection address to my work address and I agreed. The next day they did not collect. I then called Rams couriers who said that I must now call Steve madden to log a new return collection reference. I am constantly emailing the call center and they said they have changed the address and will resolve it however they are not responding to my emails or calls. Rams cannot collect without a new number. Chanel and Leah from Steve madden have been ignoring me since yesterday. Worst customer service ever recieved. They aren't even answering calls!

1 reply

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1 Star

3 (100%)

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