LW
Lucasta W
Active since Nov 2025
2
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2 reviews4 months ago
Rude AGENTS
RUDEST AGENT INCLUDING TEAM LEADER BUMATHENG I HAVE BEEN CALLING 3 TIMES FOR A SETTLEMENT DISCOUNT THEY SAID I DON'T NOT QUALIFY BECAUSE I PREVIOUSLY ASKED. WHICH I EXPLAINED I ASKED TO FIND OUT IF I CAN AT THE TIME I DID NOT HAVE TO SETTLE. THE FIRST AGENT I SPOKE TO ON THE 21ST DECEMBER WAS SO RUDE SHE DROPPED THE PHONE THE SECOND AGENT I SPOKE TO WAS NICE AND SAID THEY ABLE TO ASSIST HOWEVER THEY DON'T HAVE SUPERVISORS AND MANAGERS . WHEN I I DID A FOLLOW UP I THE 22ND I WAS REFERED TO BAMUTHANG THAT WAS SO RUDE AND *********** TEAM LEADER POSITION I'A DEFINITELY NOT FOR HER. Mind you when I was on the phone with the one agent I heard another agent saying to a different client "Ma'am you rude, this is your account not mine" and they drop calls while one is speaking TFG - G STAR RAW, SPORTCENE, ETC DON'T DEAL WITH IDC TFG DO NOT DEAL WITH IDC THEY HAVE THE RUDEST AGENTS HENCE WHY PEOPLE DON'T WANT TO PAY WE ARE NOT GETTING ASSISTED. ALL I WANT IS A SETTLEMENT DISCOUNT SO I CAN BE DONE WITH THIS RUDE *********** IDC STAFF
0 replies
5 months ago
Worse Experience EVER!!
Receiving the worse experience from Stadio ever! Never met an institution that does not give proper correspondence to one email despite escalating to various departments and even a manager have been escalating since the 5th of November it's the 21st today not one reply. I missed a POE by minutes due to personal issues which I have documentation from a doctor to prove. The lecturer is willing to accept based on q desk which does not reply Infact they want me to redo this in June while I'm suppose to complete my qualification as this was a 12month now they wanting to make it 18months. This is a **** and money making! And they delaying this so that when parking happens they can't accept it anymore. Meaan while I have been emailing every single day since the 5th November 1am, and this was due 4th November. This is clear stadio has no regard or concern to their students it is just about adding money
106 replies
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