Onica M

**** PROPERTY AGENT

If there was a Zero I would rate that In December 2022, I met Mr. Vuyisile working for CHAS EVERITT at the Forestview complex while he was in the process of leasing my neighbour’s house, unit 23. During our brief conversation, we discussed the possibility of leasing my house in unit 24. On December 14th at 15:04, I received a text message from Mr. Vuyisile stating: "Hi Lindy, Vuyi from Chas Everitt. When is the earliest you would like to vacate your place? I have some enquiries already." I rep****, "Let me answer you later." On December 20th, 2022, he followed up with another message: "Hi there, hope you are well. You seem to be very busy. Please let me know when you can chat about your place, thanks." I acknowledged that I had not responded as promised, and I rep**** that we could discuss the matter after 16:00, asking him to call me then. On January 24th, 2023, Mr. Vuyisile requested the following documents: a copy of my ID (stating a picture would suffice), proof of banking details, a levies statement, and COJ statements. He also requested my email address. On January 26th, 2023, Mr. Vuyisile informed me: "Morning, I am listing your house for R1,100,000. I want to see the response." On January 25th, 2023, due to my daughter’s hospitalization, I was unable to manage the move personally. Mr. Vuyisile required me to vacate the house as new tenants were scheduled to move in. Consequently, I arranged for my brother and nephew to drive from Mafikeng to Johannesburg in my father’s bakkie to move my belongings back to Mafikeng. Given the volume of items, I also traveled to Johannesburg to assist. Mr. Vuyisile helped by packing the remaining items in his car and driving with me to my sister’s house. After this, the new tenants moved in. About a month after moving in, I received a call from a representative at Chas Everitt, a very decent white lady, who inquired if everything was satisfactory and if they could assist me further. I expressed my interest in a free-standing house, and she informed me they had a similar property available in Midrand. She promised to work on it and revert to me. In the first two months, I noticed my levies were escalating. I contacted the representative, and he assured me it was nothing to worry about and that he would take care of it. Trusting his word, I even gave him my login details for my levies to monitor them without having to request updates. By September, I noticed an exorbitant levy amounting to R16,000. Upon confronting him, he reassured me that he would handle it and provide proof of payment soon, but it became increasingly difficult to reach him. The following month, my tenants contacted me, requesting a meeting. They expressed their desire to stay due to the safe environment for their children, despite financial difficulties and dissatisfaction with the representative's unfulfilled promises, which led them to terminate the contract early. Consequently, I had to cover the December bond and levies from my own pocket, unplanned. Mr. Vuyi promised to compensate by securing tenants for January, which he did, ensuring the rent was directly deposited into my bank account and also managing my property. Subsequently, my levies continued to escalate, causing significant stress and even leading to depression and hospitalization. When I informed him about my deteriorating health, he stopped responding to my calls. In January, with levies reaching R23,273.86, I made a payment of R6,000, but the high-interest rates persisted. Despite receiving letters of demand from Property Specialists, I could not contact him for months. On the rare occasion he answered, he claimed to be in a meeting and promised to call back, which never happened. Eventually, after the sheriffs from Chas Everitt delivered a letter from their attorneys, he called to inquire about the remaining balance and mentioned making payments. We had a meeting with the Owner MR Berry Everitt who disappeared on me as well and non of his workers answers my calls or messages to this day after they promised to pay me , PLEASE HELP ME.