CE
Chas Everitt International Property
Claimed Business
CE
Chas Everitt International Property
Claimed Business
12 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Chas Everitt International Property faces widespread criticism across its sales, rental, and property management services. Customers consistently report poor communication, delayed payments to landlords, and withheld deposits from tenants. Multiple reviewers describe agents as dismissive when concerns are raised, particularly around contractual errors, financial queries, and maintenance issues. Buyers highlight pressure tactics, flawed contracts, and lack of due diligence support. Landlords express frustration with escalating levies left unmanaged and slow rental disbursements. The overall sentiment reflects deep dissatisfaction and eroded trust across all client types.
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.2|12 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(16.7%)
1(83.3%)
5(0%)
4(0%)
3(0%)
2(16.7%)
1(83.3%)
Frequently Asked Questions About Chas Everitt International Property
Based on recent customer reviews, Chas Everitt International Property faces widespread criticism across its sales, rental, and property management services. Customers consistently report poor communication, delayed payments to landlords, and withheld deposits from tenants. Multiple reviewers describe agents as dismissive when concerns are raised, particularly around contractual errors, financial queries, and maintenance issues. Buyers highlight pressure tactics, flawed contracts, and lack of due diligence support. Landlords express frustration with escalating levies left unmanaged and slow rental disbursements. The overall sentiment reflects deep dissatisfaction and eroded trust across all client types.
Chas Everitt International Property has a TrustIndex of 0 out of 10 on Hellopeter, based on 12 reviews in the last 12 months. Hellopeter has tracked Chas Everitt International Property across 246 total reviews. How is the TrustIndex calculated? →
Recent reviews (12)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNB
Natasha B
1 reviews | Active since Jan 2020
25 Feb 2026, 18:06
********* Service Chas Everitt Glenvista
I have never experienced such a disappointing level of service from Chas Everitt International Property Group. In my experience, the conduct of certain agents involved in our transaction was highly unprofessional and raised serious ethical concerns. A shared mandate appeared to be treated as secondary to personal gain, with repeated delays, unexplained unavailability, and poor communication throughout the process. There were instances where offers were allegedly submitted without transparency, and communication between agents and sellers seemed inconsistent and misleading. This created unnecessary frustration and mistrust during what should have been a straightforward property transaction. Estate agents represent their brand, and unfortunately, this experience reflects very poorly on the company as a whole. I would strongly caution prospective buyers and sellers to ensure full transparency and clear communication when dealing with this agency.
Helpful (0)
|Replies (0)NB
Natasha B
1 reviews | Active since Jan 2020
25 Feb 2026, 18:06
********* Service Chas Everitt Glenvista
I have never experienced such a disappointing level of service from Chas Everitt International Property Group. In my experience, the conduct of certain agents involved in our transaction was highly unprofessional and raised serious ethical concerns. A shared mandate appeared to be treated as secondary to personal gain, with repeated delays, unexplained unavailability, and poor communication throughout the process. There were instances where offers were allegedly submitted without transparency, and communication between agents and sellers seemed inconsistent and misleading. This created unnecessary frustration and mistrust during what should have been a straightforward property transaction. Estate agents represent their brand, and unfortunately, this experience reflects very poorly on the company as a whole. I would strongly caution prospective buyers and sellers to ensure full transparency and clear communication when dealing with this agency.
0
Replies (0)AH
Andre H
1 reviews | Active since Jan 2020
13 Feb 2026, 06:14
Cant be trusted with personal information
Please be aware of this group. I have requested for my personal information to be completely deleted from their system and retrieved from anyone they have shared it with and written proof of such. Whist I am aware of the protection document signed it is still my right to request the destruction of my information and proper written confirmation thereof. The lady was blatantly not willing to comply. Why is this group not willing to comply with the law…what are they doing with our information? The way she was dismissive about my request makes me wonder if we are safe giving our information to this company!
Helpful (0)
|Replies (0)AH
Andre H
1 reviews | Active since Jan 2020
13 Feb 2026, 06:14
Cant be trusted with personal information
Please be aware of this group. I have requested for my personal information to be completely deleted from their system and retrieved from anyone they have shared it with and written proof of such. Whist I am aware of the protection document signed it is still my right to request the destruction of my information and proper written confirmation thereof. The lady was blatantly not willing to comply. Why is this group not willing to comply with the law…what are they doing with our information? The way she was dismissive about my request makes me wonder if we are safe giving our information to this company!
0
Replies (0)NE
Natasha E
1 reviews | Active since Jan 2020
11 Feb 2026, 07:32
Unprofessional Conduct and Pressure Tactics
We recently engaged with a Chaz Everitt agent (working for Ceiprop Cape (Pty) Ltd t/a Chas Everitt Cape Town North) regarding a property purchase. Our experience was deeply disappointing and raises serious concerns about professional standards. We made an offer at full asking price, had bond pre-approval, and had a 40% deposit available to pay immediately. Despite being ideal buyers, we were treated dismissively for conducting proper due diligence. The agent submitted an Offer to Purchase template for us to sign. After spending several hours carefully reviewing the document, we identified numerous errors and concerning clauses, including an incorrect ERF number, non-standard payment terms that deviated from industry practice, and missing safety certificate requirements. When we provided detailed feedback on these issues, the agent called to thank us for catching the ERF error - which he admitted was his mistake and that he "had to go fix on ALL the contracts" he'd sent to other potential buyers. Despite acknowledging his errors and our time spent identifying them, the agent then responded to our comprehensive list of material concerns by claiming our offer had "expired" and stating he had "8 very good candidates" - a transparent pressure tactic designed to force us into signing a flawed contract without proper amendments. Our concerns included: - Contradictory information about the property's tenancy status - agent confirmed verbally that there was no tenant, but the contract stated the property was subject to existing tenancy with lease obligations transferring to the buyer. - Deposit required before bond approval, while the seller retained the right to accept competing offers (non-standard and high-risk for buyers) - Bond payment "within 14 days of acceptance" (banks only disburse funds on registration day, making this clause impossible to fulfil). - Missing information related to the safety certificates and compliance documentation. - Overly punitive default clauses that would risk forfeiting our full deposit if we could not meet non-standard contractual requirements. All of this back-and-forth transpired over just two days, demonstrating the extreme urgency he placed on us to sign a flawed document. Any competent agent should welcome buyers who conduct proper due diligence. Instead, we were met with dismissiveness and artificial pressure. This approach protects neither buyer nor seller and suggests the agent prioritises a quick commission over professional responsibility. We strongly advise prospective buyers to: Have all contracts reviewed by an attorney before signing. Insist on written answers to all questions. Not be pressured by claims of competing offers. Ensure all verbal promises are reflected in the written contract. Professionalism means addressing legitimate concerns, not dismissing careful buyers who refuse to sign flawed contracts.
Helpful (0)
|Replies (0)NE
Natasha E
1 reviews | Active since Jan 2020
11 Feb 2026, 07:32
Unprofessional Conduct and Pressure Tactics
We recently engaged with a Chaz Everitt agent (working for Ceiprop Cape (Pty) Ltd t/a Chas Everitt Cape Town North) regarding a property purchase. Our experience was deeply disappointing and raises serious concerns about professional standards. We made an offer at full asking price, had bond pre-approval, and had a 40% deposit available to pay immediately. Despite being ideal buyers, we were treated dismissively for conducting proper due diligence. The agent submitted an Offer to Purchase template for us to sign. After spending several hours carefully reviewing the document, we identified numerous errors and concerning clauses, including an incorrect ERF number, non-standard payment terms that deviated from industry practice, and missing safety certificate requirements. When we provided detailed feedback on these issues, the agent called to thank us for catching the ERF error - which he admitted was his mistake and that he "had to go fix on ALL the contracts" he'd sent to other potential buyers. Despite acknowledging his errors and our time spent identifying them, the agent then responded to our comprehensive list of material concerns by claiming our offer had "expired" and stating he had "8 very good candidates" - a transparent pressure tactic designed to force us into signing a flawed contract without proper amendments. Our concerns included: - Contradictory information about the property's tenancy status - agent confirmed verbally that there was no tenant, but the contract stated the property was subject to existing tenancy with lease obligations transferring to the buyer. - Deposit required before bond approval, while the seller retained the right to accept competing offers (non-standard and high-risk for buyers) - Bond payment "within 14 days of acceptance" (banks only disburse funds on registration day, making this clause impossible to fulfil). - Missing information related to the safety certificates and compliance documentation. - Overly punitive default clauses that would risk forfeiting our full deposit if we could not meet non-standard contractual requirements. All of this back-and-forth transpired over just two days, demonstrating the extreme urgency he placed on us to sign a flawed document. Any competent agent should welcome buyers who conduct proper due diligence. Instead, we were met with dismissiveness and artificial pressure. This approach protects neither buyer nor seller and suggests the agent prioritises a quick commission over professional responsibility. We strongly advise prospective buyers to: Have all contracts reviewed by an attorney before signing. Insist on written answers to all questions. Not be pressured by claims of competing offers. Ensure all verbal promises are reflected in the written contract. Professionalism means addressing legitimate concerns, not dismissing careful buyers who refuse to sign flawed contracts.
0
Replies (0)NE
Natasha E
1 reviews | Active since Jan 2020
11 Feb 2026, 06:49
Unprofessional Conduct and Pressure Tactics
We recently engaged with a Chaz Everitt (Bellville, Cape Town) agent regarding a property purchase. Our experience was deeply disappointing and raises serious concerns about professional standards. We made an offer at full asking price, had bond pre-approval, and had a 40% deposit available to pay immediately. Despite being ideal buyers, we were treated dismissively for conducting proper due diligence. The agent submitted an Offer to Purchase template for us to sign. After spending several hours carefully reviewing the document, we identified numerous errors and concerning clauses, including an incorrect ERF number, non-standard payment terms that deviated from industry practice, and missing safety certificate requirements. When we provided detailed feedback on these issues, the agent called to thank us for catching the ERF error - which he admitted was his mistake and that he "had to go fix on ALL the contracts" he'd sent to other potential buyers. Despite acknowledging his errors and our time spent identifying them, the agent then responded to our comprehensive list of material concerns by claiming our offer had "expired" and stating he had "8 very good candidates" - a transparent pressure tactic designed to force us into signing a flawed contract without proper amendments. Key Issues: Template errors affecting multiple clients: The agent was circulating contracts with the wrong ERF number to multiple potential buyers. Refusal to address legitimate concerns: Rather than addressing contractual issues (deposit payment timing, non-standard bond disbur*****t clauses, tenancy status discrepancies), he attempted to create false urgency. Pressure tactics: Using phantom competing offers to rush buyers into legally binding contracts without proper due diligence. Unprofessional communication: Switching from thanking us for catching errors to dismissing our valid concerns within days. Our concerns included: Deposit required before bond approval (non-standard). Bond payment "within 14 days of acceptance" (banks only disburse on registration day). Contradictory information about the property's tenancy status where he confirmed verbally that there was no tenant, but the contract made mention of a tenant and the lease being the buyer's responsibility. Missing safety certificates and compliance documentation. Overly punitive default clauses that would risk us losing our full deposit (essentially our life savings). Any competent agent should welcome buyers who conduct proper due diligence. Instead, we were met with dismissiveness and artificial pressure. This approach protects neither buyer nor seller and suggests the agent prioritises a quick commission over professional responsibility. We strongly advise prospective buyers to: Have all contracts reviewed by an attorney before signing. Insist on written answers to all questions. Not be pressured by claims of competing offers. Ensure all verbal promises are reflected in the written contract. Professionalism means addressing legitimate concerns, not dismissing careful buyers who refuse to sign flawed contracts.
Helpful (0)
|Replies (0)NE
Natasha E
1 reviews | Active since Jan 2020
11 Feb 2026, 06:49
Unprofessional Conduct and Pressure Tactics
We recently engaged with a Chaz Everitt (Bellville, Cape Town) agent regarding a property purchase. Our experience was deeply disappointing and raises serious concerns about professional standards. We made an offer at full asking price, had bond pre-approval, and had a 40% deposit available to pay immediately. Despite being ideal buyers, we were treated dismissively for conducting proper due diligence. The agent submitted an Offer to Purchase template for us to sign. After spending several hours carefully reviewing the document, we identified numerous errors and concerning clauses, including an incorrect ERF number, non-standard payment terms that deviated from industry practice, and missing safety certificate requirements. When we provided detailed feedback on these issues, the agent called to thank us for catching the ERF error - which he admitted was his mistake and that he "had to go fix on ALL the contracts" he'd sent to other potential buyers. Despite acknowledging his errors and our time spent identifying them, the agent then responded to our comprehensive list of material concerns by claiming our offer had "expired" and stating he had "8 very good candidates" - a transparent pressure tactic designed to force us into signing a flawed contract without proper amendments. Key Issues: Template errors affecting multiple clients: The agent was circulating contracts with the wrong ERF number to multiple potential buyers. Refusal to address legitimate concerns: Rather than addressing contractual issues (deposit payment timing, non-standard bond disbur*****t clauses, tenancy status discrepancies), he attempted to create false urgency. Pressure tactics: Using phantom competing offers to rush buyers into legally binding contracts without proper due diligence. Unprofessional communication: Switching from thanking us for catching errors to dismissing our valid concerns within days. Our concerns included: Deposit required before bond approval (non-standard). Bond payment "within 14 days of acceptance" (banks only disburse on registration day). Contradictory information about the property's tenancy status where he confirmed verbally that there was no tenant, but the contract made mention of a tenant and the lease being the buyer's responsibility. Missing safety certificates and compliance documentation. Overly punitive default clauses that would risk us losing our full deposit (essentially our life savings). Any competent agent should welcome buyers who conduct proper due diligence. Instead, we were met with dismissiveness and artificial pressure. This approach protects neither buyer nor seller and suggests the agent prioritises a quick commission over professional responsibility. We strongly advise prospective buyers to: Have all contracts reviewed by an attorney before signing. Insist on written answers to all questions. Not be pressured by claims of competing offers. Ensure all verbal promises are reflected in the written contract. Professionalism means addressing legitimate concerns, not dismissing careful buyers who refuse to sign flawed contracts.
0
Replies (0)OM
Onica M
1 reviews | Active since Jan 2020
22 Nov 2025, 10:21
**** PROPERTY AGENT
If there was a Zero I would rate that In December 2022, I met Mr. Vuyisile working for CHAS EVERITT at the Forestview complex while he was in the process of leasing my neighbour’s house, unit 23. During our brief conversation, we discussed the possibility of leasing my house in unit 24. On December 14th at 15:04, I received a text message from Mr. Vuyisile stating: "Hi Lindy, Vuyi from Chas Everitt. When is the earliest you would like to vacate your place? I have some enquiries already." I rep****, "Let me answer you later." On December 20th, 2022, he followed up with another message: "Hi there, hope you are well. You seem to be very busy. Please let me know when you can chat about your place, thanks." I acknowledged that I had not responded as promised, and I rep**** that we could discuss the matter after 16:00, asking him to call me then. On January 24th, 2023, Mr. Vuyisile requested the following documents: a copy of my ID (stating a picture would suffice), proof of banking details, a levies statement, and COJ statements. He also requested my email address. On January 26th, 2023, Mr. Vuyisile informed me: "Morning, I am listing your house for R1,100,000. I want to see the response." On January 25th, 2023, due to my daughter’s hospitalization, I was unable to manage the move personally. Mr. Vuyisile required me to vacate the house as new tenants were scheduled to move in. Consequently, I arranged for my brother and nephew to drive from Mafikeng to Johannesburg in my father’s bakkie to move my belongings back to Mafikeng. Given the volume of items, I also traveled to Johannesburg to assist. Mr. Vuyisile helped by packing the remaining items in his car and driving with me to my sister’s house. After this, the new tenants moved in. About a month after moving in, I received a call from a representative at Chas Everitt, a very decent white lady, who inquired if everything was satisfactory and if they could assist me further. I expressed my interest in a free-standing house, and she informed me they had a similar property available in Midrand. She promised to work on it and revert to me. In the first two months, I noticed my levies were escalating. I contacted the representative, and he assured me it was nothing to worry about and that he would take care of it. Trusting his word, I even gave him my login details for my levies to monitor them without having to request updates. By September, I noticed an exorbitant levy amounting to R16,000. Upon confronting him, he reassured me that he would handle it and provide proof of payment soon, but it became increasingly difficult to reach him. The following month, my tenants contacted me, requesting a meeting. They expressed their desire to stay due to the safe environment for their children, despite financial difficulties and dissatisfaction with the representative's unfulfilled promises, which led them to terminate the contract early. Consequently, I had to cover the December bond and levies from my own pocket, unplanned. Mr. Vuyi promised to compensate by securing tenants for January, which he did, ensuring the rent was directly deposited into my bank account and also managing my property. Subsequently, my levies continued to escalate, causing significant stress and even leading to depression and hospitalization. When I informed him about my deteriorating health, he stopped responding to my calls. In January, with levies reaching R23,273.86, I made a payment of R6,000, but the high-interest rates persisted. Despite receiving letters of demand from Property Specialists, I could not contact him for months. On the rare occasion he answered, he claimed to be in a meeting and promised to call back, which never happened. Eventually, after the sheriffs from Chas Everitt delivered a letter from their attorneys, he called to inquire about the remaining balance and mentioned making payments. We had a meeting with the Owner MR Berry Everitt who disappeared on me as well and non of his workers answers my calls or messages to this day after they promised to pay me , PLEASE HELP ME.
Helpful (0)
|Replies (0)OM
Onica M
1 reviews | Active since Jan 2020
22 Nov 2025, 10:21
**** PROPERTY AGENT
If there was a Zero I would rate that In December 2022, I met Mr. Vuyisile working for CHAS EVERITT at the Forestview complex while he was in the process of leasing my neighbour’s house, unit 23. During our brief conversation, we discussed the possibility of leasing my house in unit 24. On December 14th at 15:04, I received a text message from Mr. Vuyisile stating: "Hi Lindy, Vuyi from Chas Everitt. When is the earliest you would like to vacate your place? I have some enquiries already." I rep****, "Let me answer you later." On December 20th, 2022, he followed up with another message: "Hi there, hope you are well. You seem to be very busy. Please let me know when you can chat about your place, thanks." I acknowledged that I had not responded as promised, and I rep**** that we could discuss the matter after 16:00, asking him to call me then. On January 24th, 2023, Mr. Vuyisile requested the following documents: a copy of my ID (stating a picture would suffice), proof of banking details, a levies statement, and COJ statements. He also requested my email address. On January 26th, 2023, Mr. Vuyisile informed me: "Morning, I am listing your house for R1,100,000. I want to see the response." On January 25th, 2023, due to my daughter’s hospitalization, I was unable to manage the move personally. Mr. Vuyisile required me to vacate the house as new tenants were scheduled to move in. Consequently, I arranged for my brother and nephew to drive from Mafikeng to Johannesburg in my father’s bakkie to move my belongings back to Mafikeng. Given the volume of items, I also traveled to Johannesburg to assist. Mr. Vuyisile helped by packing the remaining items in his car and driving with me to my sister’s house. After this, the new tenants moved in. About a month after moving in, I received a call from a representative at Chas Everitt, a very decent white lady, who inquired if everything was satisfactory and if they could assist me further. I expressed my interest in a free-standing house, and she informed me they had a similar property available in Midrand. She promised to work on it and revert to me. In the first two months, I noticed my levies were escalating. I contacted the representative, and he assured me it was nothing to worry about and that he would take care of it. Trusting his word, I even gave him my login details for my levies to monitor them without having to request updates. By September, I noticed an exorbitant levy amounting to R16,000. Upon confronting him, he reassured me that he would handle it and provide proof of payment soon, but it became increasingly difficult to reach him. The following month, my tenants contacted me, requesting a meeting. They expressed their desire to stay due to the safe environment for their children, despite financial difficulties and dissatisfaction with the representative's unfulfilled promises, which led them to terminate the contract early. Consequently, I had to cover the December bond and levies from my own pocket, unplanned. Mr. Vuyi promised to compensate by securing tenants for January, which he did, ensuring the rent was directly deposited into my bank account and also managing my property. Subsequently, my levies continued to escalate, causing significant stress and even leading to depression and hospitalization. When I informed him about my deteriorating health, he stopped responding to my calls. In January, with levies reaching R23,273.86, I made a payment of R6,000, but the high-interest rates persisted. Despite receiving letters of demand from Property Specialists, I could not contact him for months. On the rare occasion he answered, he claimed to be in a meeting and promised to call back, which never happened. Eventually, after the sheriffs from Chas Everitt delivered a letter from their attorneys, he called to inquire about the remaining balance and mentioned making payments. We had a meeting with the Owner MR Berry Everitt who disappeared on me as well and non of his workers answers my calls or messages to this day after they promised to pay me , PLEASE HELP ME.
0
Replies (0)NB
Njabulo B
1 reviews | Active since Jan 2020
20 Nov 2025, 08:33
Not Doing me a Favour
Many of us professionals have properties in provinces where we are not staying in. This makes an agent necessary. But the services we receive are often not satisfactory. I have been with Chas Everitt for over 3 years now. But I am not happy with Chas Everitt communication and payment turnaround times. What makes it worse is that when I raise issues related to finances I get ignored, sometimes a delayed response from the finance lady. It’s almost as if they select which of my emails to respond to or which to treat as urgent. And when I discuss, money, which is the very reason we have a relationship in the first place, they don’t take it as urgent. Whereas the property , to me is a business. Theres been three incidences: The first one was I noticed the rental always delays when it’s a public holiday. I got the most unpleasant response when I enquired about this, as the agents told me they have a lot on their plate, and they only do payments on a particular day. Basically there is nothing they can do about it. This was despite me raising valid points about the inconvenience that is caused on my side when this happens. next the very same tenant moved out before the end of the term. Now there are many players that come in from the agent side. There’s the lady who looks for tenants, someone else who deals with the lease, someone you talk to about payments and the finance person whose responsible for making payments into your account once the tenants have paid. With all these people, the ball was dropped the unit was left vacant for two months. Then in classic Chas Everit style I was left in the dark about the process, only getting responses and explanations after literally begging for them. Which finally led to me loosing not only rental income for two months but Chas Everrit paid themselves 60% of whatever was left after calculations. When I queried this and was referred to a clause that doesn’t justify because this occurrence was not my fault. I then reached out to other agents because I am sick of being treated like people are doing me a favour. Chas seemed to continue with business as usual not minding my complaints nor my misery. For some reason they (Chas) they managed to secure a tenant, before the other agents. But this time I decided to go the procurement route. now that we are here, I have signed all their forms in order to avoid further loss from my side, yet Chas being have been slow, evasive dismissive and have delayed the payment again. The tenant had already paid everything to them before the 12th November and then moved in on Friday 14th . However, they still haven’t made the payment in my account. When I enquired with the leasing lady she casually told me the issue is the differences in our banks. But I am an existing client and they have had the payment for over a week. My question is why Chas Everitt are so lazy when it comes to paying their clients when they clearly want our business? That is unacceptable. Finally, I am only still dealing with them because of the existence of a tenant and not because I am happy with the services because that is not the case.
Helpful (0)
|Replies (0)NB
Njabulo B
1 reviews | Active since Jan 2020
20 Nov 2025, 08:33
Not Doing me a Favour
Many of us professionals have properties in provinces where we are not staying in. This makes an agent necessary. But the services we receive are often not satisfactory. I have been with Chas Everitt for over 3 years now. But I am not happy with Chas Everitt communication and payment turnaround times. What makes it worse is that when I raise issues related to finances I get ignored, sometimes a delayed response from the finance lady. It’s almost as if they select which of my emails to respond to or which to treat as urgent. And when I discuss, money, which is the very reason we have a relationship in the first place, they don’t take it as urgent. Whereas the property , to me is a business. Theres been three incidences: The first one was I noticed the rental always delays when it’s a public holiday. I got the most unpleasant response when I enquired about this, as the agents told me they have a lot on their plate, and they only do payments on a particular day. Basically there is nothing they can do about it. This was despite me raising valid points about the inconvenience that is caused on my side when this happens. next the very same tenant moved out before the end of the term. Now there are many players that come in from the agent side. There’s the lady who looks for tenants, someone else who deals with the lease, someone you talk to about payments and the finance person whose responsible for making payments into your account once the tenants have paid. With all these people, the ball was dropped the unit was left vacant for two months. Then in classic Chas Everit style I was left in the dark about the process, only getting responses and explanations after literally begging for them. Which finally led to me loosing not only rental income for two months but Chas Everrit paid themselves 60% of whatever was left after calculations. When I queried this and was referred to a clause that doesn’t justify because this occurrence was not my fault. I then reached out to other agents because I am sick of being treated like people are doing me a favour. Chas seemed to continue with business as usual not minding my complaints nor my misery. For some reason they (Chas) they managed to secure a tenant, before the other agents. But this time I decided to go the procurement route. now that we are here, I have signed all their forms in order to avoid further loss from my side, yet Chas being have been slow, evasive dismissive and have delayed the payment again. The tenant had already paid everything to them before the 12th November and then moved in on Friday 14th . However, they still haven’t made the payment in my account. When I enquired with the leasing lady she casually told me the issue is the differences in our banks. But I am an existing client and they have had the payment for over a week. My question is why Chas Everitt are so lazy when it comes to paying their clients when they clearly want our business? That is unacceptable. Finally, I am only still dealing with them because of the existence of a tenant and not because I am happy with the services because that is not the case.
0
Replies (0)NB
Njabulo B
1 reviews | Active since Jan 2020
20 Nov 2025, 08:30
Not Doing me a Favour
Many of us professionals have properties in provinces where we are not staying in. This makes an agent necessary. But the services we receive are often not satisfactory. I have been with Chas Everitt for over 3 years now. But I am not happy with Chas Everitt communication and payment turnaround times. What makes it worse is that when I raise issues related to finances I get ignored, sometimes a delayed response from the finance lady. It’s almost as if they select which of my emails to respond to or which to treat as urgent. And when I discuss, money, which is the very reason we have a relationship in the first place, they don’t take it as urgent. Whereas the property , to me is a business. Theres been three incidences: The first one was I noticed the rental always delays when it’s a public holiday. I got the most unpleasant response when I enquired about this, as the agents told me they have a lot on their plate, and they only do payments on a particular day. Basically there is nothing they can do about it. This was despite me raising valid points about the inconvenience that is caused on my side when this happens. next the very same tenant moved out before the end of the term. Now there are many players that come in from the agent side. There’s the lady who looks for tenants, someone else who deals with the lease, someone you talk to about payments and the finance person whose responsible for making payments into your account once the tenants have paid. With all these people, the ball was dropped the unit was left vacant for two months. Then in classic Chas Everit style I was left in the dark about the process, only getting responses and explanations after literally begging for them. Which finally led to me loosing not only rental income for two months but Chas Everrit paid themselves 60% of whatever was left after calculations. When I queried this and was referred to a clause that doesn’t justify because this occurrence was not my fault. I then reached out to other agents because I am sick of being treated like people are doing me a favour. Chas seemed to continue with business as usual not minding my complaints nor my misery. For some reason they (Chas) they managed to secure a tenant, before the other agents. But this time I decided to go the procurement route. now that we are here, I have signed all their forms in order to avoid further loss from my side, yet Chas being have been slow, evasive dismissive and have delayed the payment again. The tenant had already paid everything to them before the 12th November and then moved in on Friday 14th . However, they still haven’t made the payment in my account. When I enquired with the leasing lady she casually told me the issue is the differences in our banks. But I am an existing client and they have had the payment for over a week. My question is why Chas Everitt are so lazy when it comes to paying their clients when they clearly want our business? That is unacceptable. Finally, I am only still dealing with them because of the existence of a tenant and not because I am happy with the services because that is not the case.
Helpful (0)
|Replies (0)NB
Njabulo B
1 reviews | Active since Jan 2020
20 Nov 2025, 08:30
Not Doing me a Favour
Many of us professionals have properties in provinces where we are not staying in. This makes an agent necessary. But the services we receive are often not satisfactory. I have been with Chas Everitt for over 3 years now. But I am not happy with Chas Everitt communication and payment turnaround times. What makes it worse is that when I raise issues related to finances I get ignored, sometimes a delayed response from the finance lady. It’s almost as if they select which of my emails to respond to or which to treat as urgent. And when I discuss, money, which is the very reason we have a relationship in the first place, they don’t take it as urgent. Whereas the property , to me is a business. Theres been three incidences: The first one was I noticed the rental always delays when it’s a public holiday. I got the most unpleasant response when I enquired about this, as the agents told me they have a lot on their plate, and they only do payments on a particular day. Basically there is nothing they can do about it. This was despite me raising valid points about the inconvenience that is caused on my side when this happens. next the very same tenant moved out before the end of the term. Now there are many players that come in from the agent side. There’s the lady who looks for tenants, someone else who deals with the lease, someone you talk to about payments and the finance person whose responsible for making payments into your account once the tenants have paid. With all these people, the ball was dropped the unit was left vacant for two months. Then in classic Chas Everit style I was left in the dark about the process, only getting responses and explanations after literally begging for them. Which finally led to me loosing not only rental income for two months but Chas Everrit paid themselves 60% of whatever was left after calculations. When I queried this and was referred to a clause that doesn’t justify because this occurrence was not my fault. I then reached out to other agents because I am sick of being treated like people are doing me a favour. Chas seemed to continue with business as usual not minding my complaints nor my misery. For some reason they (Chas) they managed to secure a tenant, before the other agents. But this time I decided to go the procurement route. now that we are here, I have signed all their forms in order to avoid further loss from my side, yet Chas being have been slow, evasive dismissive and have delayed the payment again. The tenant had already paid everything to them before the 12th November and then moved in on Friday 14th . However, they still haven’t made the payment in my account. When I enquired with the leasing lady she casually told me the issue is the differences in our banks. But I am an existing client and they have had the payment for over a week. My question is why Chas Everitt are so lazy when it comes to paying their clients when they clearly want our business? That is unacceptable. Finally, I am only still dealing with them because of the existence of a tenant and not because I am happy with the services because that is not the case.
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Alvano F
1 reviews | Active since Jan 2020
16 Oct 2025, 18:41
Chas everitt somerset west
Our patio glass came out and the wind is blowing very strong. Our agent Jackie from Chaz everitt asked and I quote, I honestly don't know what you expect me to do. Bad agent and worst company to rent from
Helpful (0)
|Replies (0)AF
Alvano F
1 reviews | Active since Jan 2020
16 Oct 2025, 18:41
Chas everitt somerset west
Our patio glass came out and the wind is blowing very strong. Our agent Jackie from Chaz everitt asked and I quote, I honestly don't know what you expect me to do. Bad agent and worst company to rent from
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Replies (0)