Makabongwe D

Hyundai Weltevreden Park, Poor Service, Poor Cars

I bought a at Hyundai Weltevreden Park Johannesburg on 06 October 2025. I stay in the Eastern Cape. I first reported the issues to the dealer, [Antonio Morris], and his managers on [16 October 2025] but they kept saying they will attend my issue. I have made more than 10 [ten] attempts to have the dealer resolve these issues, but they have been unsuccessful in repairing the vehicle or have refused to cooperate. The vehicle is not of satisfactory quality, not fit for purpose, and not as described at the time of purchase. The specific faults, which render the car unsafe and non-drivable, are: • [Fault 1, e.g., Engine failure – EPC orange light on] • [Fault 2, e.g., Battery failure – EPC orange light on] • [Fault 3, e.g., Fuel Gauge dysfunctional – Providing inaccurate reading / Zero range] On November 21, 2025, I decided to return the vehicle to the dealership because they were uncooperative in repairing the car. They repeatedly promised to address the issue but ultimately failed to respond to my calls. I drove 1,100 kilometers to return the vehicle, which incurred expenses. I am without a vehicle and have not been provided with a courtesy vehicle. I am requesting that they send the cancellation of the vehicle finance agreement to the bank. I am disappointed with Hyundai's handling of this situation, as it could have been resolved without the need to returning the vehicle or involving lawsuits. The total amount for reimbur*****t for traveling buying new battery booking flight and hiring vehicle from airport and toll gates is [R15742,53].