Henry G

Terrible service

I rented a car from Sani Sixt in Nelspruit airport, I did a online booking on arrival in Nelspruit airport I got to the desk and stood in the line as there were two service agents at the desk and I was third in the line. It took 50 minutes to get served, and I told the agent this is unexceptionable, which he rep**** as “so sorry” for waiting. Either they are inexperienced or had no clue as to customer service. So when I got to the desk, the provider had to reload my details as their system was very slow at the time. So it took me an hour before I got to the car, then the guy want to take a video of the car to protect them against scratches. So I saw a mark, which the person said please take a photo just in case. What an experience unnecessary. I will not hire a car from these people again and would not recommend them at all.