Active since Nov 2025
I am not happy with the feedback received between MTN and DSV Couriers as it is taking them 3 weeks to get approval for a manual delivery. Seems like no one is trying to escalate or attend to this matter.
I app**** for a new MTN Contract and was contacted by a sales person at Vasco Connect. I have requested for the device to be manually delivered as DSV couriers have a problem with their biometrics machine. According to DSV they are waiting for a approval from Vasco since the 11th and you can`t get through to them and MTN are unable to assist. Most pathetic service I have received so far.