Ganiefa P

Car issues

Thorp plumstead repair and service centre doesn’t even deserve a 1 star rating from me. My car went in for a service in August 2025 not long after that the engine light went on, I then took my car in for a repair as to what is happening and the engine light is on. The car was in for a month as they were waiting for a part that had to be imported fine. I got the car back on 23rd September drove from plumstead to Mitchell’s plain and the engine light went on again. Same day I contacted Thorp Plumstead and they told me to bring the car in again and I did during this time while the car was there I haven’t received any form of communication with them even after emailing and calling which I left messages and was told they will get back to me but no response. After nearly a month I get called that my car is ready and I can get it. Again I go fetch the car drive from Plumstead back to Mitchell’s Plain same problem occurs. I called them again and car goes back again no communication from them to me to tell me what’s going on. Finally I get a call car is ready I go back get the car and same thing happens again just this time it doesn’t drive I call th to come and collect it and they did. Further more no body got back to me telling me exactly what the problem is even after calling and leaving emails. Again no communication. Eventually I get called that my car is ready I request that it must be dropped by me as I’m at work. The car comes back and drives fine for one day which was on the 24th November the Monday I drove the car to work and back home which is less then 15minutes during the day I do not drive. The morning 28th November car gives me the same issues I email Thorp Plumstead again and to this date I get no response to why or what is the real reason with my vehicle mind you I have paid this people R21000 to get my car fixed and after 4 months the issue is still not resolved and I’m not getting no answers or replies from Thorp Plumstead I am highly disappointed with this so called service.