MARC H

Disappointmenting customer service

I would like to recommend to Pandora South Africa to look into their customer service. For the second time I have made an online purchase, paid, received confirmation of order and payment only for my order to be cancelled on my online profile. I have tried calling countless times as well as many emails. I went as far as to try contact Pandora on Instagram to no avail. This is truly unacceptable for such a big brand. I admire their work and jewellery but the way they treat their customers is of the lowest standards. They have lost a customer.