Glenda B

Torga Optical N1 City

Torga Optical N1 City,Cape Town Staff have no customer care and unreliable, went there 29/11/2025 walking around in the store looking for a frame before my eye test the one lady helped looking for frames and we set aside the frame that I want ,the optometrist said they can't contact medical aid because Discovery is having there staff party. So I said ok I'm working and I can only come Monday after 5 no problem he said I will be here,come Monday no optometrist to help and nobody knows about my appointment finally one is the staff looked on the computer and said oh your appointment was for 1pm 😡 .I asked the girl that keeped my frame aside does she still have it and the she start looking and couldn't find it , in the mean time I'm walking around and start looking for another frame while she is looking for the one set aside for me, there I found the frame on the other side where the most expensive frames is . Service at Torga Optical N1 City sucks staff pathetic 😞 😡😡