JM
Johan M
Active since Jun 2011
2
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0
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Reviews
2 reviews134 months ago
Charges on faulty factory defects
I bought a pressure pump from Saplastikor and was convinced that CRI pumps was better than the imports from Italy,it was a very bad decision as of previous experiences this was no different,the pump was in for replacement of the rear housing that started to crack for no reason,funny part was that I had to pay in R250 for the controller card was faulty,that was a blatant lie,six moths later the same fault appear and I phoned Saplastikor where I was told that they have a lot of comebacks on the CRI pumps.Needles to say I phoned CRI head office in Midrand and spoke to Waroon,service manager and without any hesitation he ask me to bring the pump to them and within an hour it would be ready.(Remember the pump was working but the cracked rear end causes it to spray some water but was switching on and off )the controller card is again damaged which is not true,a crooked ay to resolve their losses due to low quality parts and they think every body that walks in with faulty equipment are either morons or plain stupid.They are plain daylight robbers because their products cannot stand up to the imports from Italy,typical S.A that rob the SA public
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135 months ago
Customer care
I use to dose my goats with Prodose orange/red or yellow but was recommended Valbantel by the Obaro sales person,4 days later and the lost of 4 goats and one ram on the edge of blindness I had to re-do the exercise with the known products to prevent futher losses.<br> On 16/03/2015 I phoned Phizer H/O in Sandton and the only person that was helpful was the receptionist called Jodi. Today is Wednesday (18/03/2015) and no response from anybody was received. I just want to warn the farmers regarding this incedent as the result could be defestating in large flocks as the product to my experience was not good,i think it is the worst product I have ever bought,it is expensive(R688/2/lt) and is the biggest lot of junk I had on my small holding to date.To go back to the Cooperation will only be a waste of energy. As far as I go I will do my outmost best to warn farmers about the product and also about the non existence of customer care as one would expect from a huge firm such as Phizer. Farmers be warned,this is the biggest lot of junk you can buy.
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