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Dominique M
Active since Dec 2025
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2 reviews3 months ago
HIGHLY RECOMMENDED!!
I HIGHLY recommend Park Veterinary Hospital. We traveled 30 minutes, taking a leap of faith and placing our fur baby in the hands of people we did not know. From the moment we arrived with what we would call an emergency, we were met with kindness, professionalism, and genuine care. The reception staff are incredibly friendly and reassuring, which makes such a difference during stressful times. A heartfelt thank you to ALL the veterinarians involved in helping our Luna with exceptional care, compassion, and dedication — it is clear that they truly love what they do and treat every animal as if it were their own. No doubt about that. We were also pleasantly surprised by their fair and affordable pricing, especially considering the high level of care and professionalism we received. It truly shows that they care about animals and their families, not just the bill. A very special thank you to Wilma, who went above and beyond to keep us updated about our fur baby, Luna. Her communication, empathy, and constant reassurance meant the world to us and helped ease our anxiety during a difficult time while having to leave our baby behind. Thank you, Park Veterinary Hospital, for your outstanding service and for treating our dog with such love and respect. We are deeply grateful. Lots of love, The Miles Family 🐾💙
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4 months ago
If I could give Voltex Alberton ZERO stars, I would. They genuinely do not deserve even one.
Walking into this branch as a woman is a complete waste of time. The two men behind the counter are beyond useless. The first one sends you to the next guy, and the second is rude enough to openly complain, “Why are you sending her to me?” — as if helping a customer is some kind of personal inconvenience. Their entire attitude screams that they’re doing you a favour just by sitting there. No one gets up, no one offers assistance, no one even acknowledges you unless you go to them. It’s honestly disgusting. When I eventually walked out, saying, “It’s okay, you guys clearly don’t want to help me,” they didn’t even look bothered. That tells you everything you need to know about their so-called “customer service” — because there is none. How do you complain about service that doesn’t exist? Maybe the treatment is different if you’re a man or if you walk in already knowing exactly what you need. But as a woman simply asking for help? Don’t bother. I would HIGHLY NOT recommend Voltex Alberton to anyone. Absolutely pathetic service — or should I say, lack of service.
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1 Star
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