Nicholas L

Do NOT order with this company!!

I am extremely disappointed with the service I received. My delivery was scheduled for between 4:30 and 5:00pm. Earlier in the day, I called to confirm that the order should be delivered to my office and asked whether it could possibly arrive a bit earlier, as I finish work at 4:00pm. I was told they would inform the driver. By 3:30pm, I had heard nothing, so I called again. After being put on hold for a long time, I was told the driver was running late but would still arrive between 4:30 and 5:00pm. It is now 5:30pm, I am still sitting at my office waiting, and there has been no delivery. What’s worse is that when I tried calling again, the company phone line was repeatedly switched off — the call either cut off or I was told no one was available to answer. This has been unacceptable and incredibly unprofessional service. I am very disappointed and would not recommend this company based on this experience.