Sadeeqa C

Inhumane service at melomed Tokia

The service at melomed tokai is extremely poor. The staff are treating me as if I have an infectious decrease that's going to kill the rest of the ward. All staff are avoiding me, medical, nursing, cleaning, catering. This all because I have a viral infection that causes colds and flue? According to my dr it was nothing to be concerned about. However this wasn't even disclosed byvtge dr, it was disclosed by a nurse before dr came to speak to me who then proceeded to inform the rest of the wards staff. Since my dr left at 12 yesterday afternoon, the day staff gas not cine in here. The cleaning staff clean from behind a curtain. I had to ask a different nurse to put my nebulizer off which had been running almost an hour after it was done. The staff come in ever 2-3 hours to record what the stats monitor recorded during the night so that it looks as if they were caring for me. I have unplugged the monitor, BP machine, put my drip on pause, take if the oxymetre myself and detangle all the wires before I can go to the toilet. According to the staff the call bottom on the remote dies not work. Yet everything else does. It took them 12 hour and probably 1000 request to eventually bring me clean drinking water as yesterday mornings water just stood here collecting dust. Even though I asked for clean drinking water. Even the tissue bag which is full of my germs I had to empty myself. Reuse, the nurse saw me puking in it this morning and just closed the curtain. I would rather due at home than go through this treatment. It's inhumane. And the way the staff here had been treating me hereby cruel, inhumane and not addressed at all. Not by the unit manager. Not by the senior staff and definitely not by the hospitals management. The only time they did anything was when i complained and the only people who came closer where some of he staff on duty who knows men from a previous stay in hospital who knew I was not a difficult patient . It's disgusting to think a health care facility facility which takes R10000 of rands from your medical aid for hospitalization and that purpose to be a private hospital can treat people in this manner. What makes it even sadder is that all the staff who were treating me like this are from the same ethnic group. Which I don't belong to. Im not trying to make this about race but in no way or form should any person regardless of difference be treated any differently