SD
Sakhile D
Active since Dec 2025
2
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2 reviews4 months ago
Horrible housing agency
I rented a house in Reservoir Hill, Durban, from 2022 April to 2023 March, I’m November 2022 the house was ******, someone broke into the house and stole my tv, laptop, iPad Air, iPhone XS Max, backpack and an external hard drive, this happened while I was away, the agent said the place was safe and has never had issues for the past 10 years, but when I went to open a case, the police told me it has not been even a year since the house was broken into and the landlord didn’t fix anything, I had to fix it my self, the agent kept promising to contact the landlord but never did until I fixed it, they knew how the house is and even the people who lived there before me who also got ******, the lease agreement stated that the landlord is responsible for paying back my goods if damaged or ****** due to him/her failing to disclose everything, the agent ghosted me and the landlord as well, I wrote to the head office and they told me that’s not their problem, I should talk to the landlord, even when moving out they wouldn’t give me all my deposit, they ignored me.
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4 months ago
Issues getting my Utility deposit back
I rented a house from 1 December 2024 to 30 September 2025, I lost my job in June and managed to get a job in Cape Town starting 1 October 2025, I told them I had to move, the contract stated that if I move out early I won’t get my rental deposit but will get the balance of my utility deposit after they deduct the last months bill, when moving in, the house wasn’t ready or prepared and they never fixed anything, after two months asking about the repairs I decided to let it be, now after moving out they are refusing to pay me my utility deposit which was R3 000, they saying now they fixed the house with the rest of the money, when they know they didn’t fix the house when I moved in, they started by ignoring my emails asking about the deposit and now they are saying I won’t get it back, such horrible company, their manager was rude and dropped the call on me when I decided to call them after a month of emails being ignored, even the admin lady won’t listen to what I’m saying, and what makes matters worse is the agent I was dealing with left the company, so far he is helpful providing all the info as I know it to be.
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1 Star
2 (100%)