J
Jason
Active since Dec 2025
2
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Reviews
2 reviews2 months ago
NEVER EVER USE THEIR SERVICES- HAIL DAMAGE HAS NOT FIXED AND WAS NEVER COMPENSATED 3months later
Worse service don’t even in your wildest dreams use these peoples services they are not affiliated with the airport or ACSA they are ****mers who damage peoples cars and do not compensate anyone for damages worse yet your car can also be ****** because they move it around parking spots without informing clients. They don’t deserve a star whatsoever I would give them nothing if I could. On 28th of November 2025 to 01 December 2025 I used their services as I was going to Cape Town Upon my return my vehicle had sustained severe hail damage on the roof, sides and bonnet. When I picked up my car they did not communicate this with me instead they chose to be quiet and not say a word with clear signs of them hiding the hail damage as my car was wet all over this later indicated to me that they were intending on hiding the hail damage which they did because I only noticed the following day that my car sustained hail damaged and I was not informed by them. They claimed that they will deal with the matter and fix my car as all cars under their care are insured but they never put a timeline to it as to when my car will be fixed I constantly called them and sent them various emails and they failed to give me a clear time line as to when they will fix my car. They later sent me an email indicating that they are not obliged to fix my vehicle they intending on doing so out of “good will” with their continued dismissive behaviour I had no choice but to fix my car with my own money. I went to the extent of sending them my quotation which they acknowledged but have not made any form of communication on refunding me of the damages sustained on my vehicle and the costs I had to pay. Furthermore I submitted a letter of demand detailing to them the amount that is due to and they still continued to ignore my email. In a nutshell never ever try using their services!!
0 replies
4 months ago
Excellent service H...
Excellent service Highly informative consultants Fast communication And professionals in resolving the claim and paying out claim on the same day
53 replies
Review Distribution
5 Star
1 (50%)
4 Star
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3 Star
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2 Star
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1 Star
1 (50%)