Airport Parking Services (APS) - Johannesburg
Claimed Business
|1.8|5 Reviews (last 12 months)|This business does not respond to reviews
Airport Parking Services (APS) - Johannesburg
Claimed Business
|1.8
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1.8|5 Reviews
Jul '25 - Jun '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Neeltje N
1 reviews | Active since Jan 2020
13 Mar 2026, 10:07
Taking no responsibility after damaging your car
I have been using APS for many years without any previous issues. However, during my most recent trip to Cape Town, I returned on Tuesday to find approximately 15 small dents on the driver’s side of my vehicle. I noticed the damage immediately and raised it with the driver who returned my car. I was told that I should pay, take photos, and send them to the number used for their communication, after which management would contact me. I sent the photos on Tuesday night and followed up every day. Despite multiple promises that a manager would call me back, I only received a response on Friday from Alfred, the manager. He informed me that it was “impossible” for the damage to have occurred while the vehicle was in their care and referred me to their policy stating that they do not take responsibility for such damage. I now have a significantly damaged car and APS has refused to accept any responsibility. This experience has been extremely disappointing and unprofessional. After years of using their service, I will no longer be returning. I am giving 1 star — and would give zero if that were an option.
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Neeltje N
1 reviews | Active since Jan 2020
13 Mar 2026, 10:07
Taking no responsibility after damaging your car
I have been using APS for many years without any previous issues. However, during my most recent trip to Cape Town, I returned on Tuesday to find approximately 15 small dents on the driver’s side of my vehicle. I noticed the damage immediately and raised it with the driver who returned my car. I was told that I should pay, take photos, and send them to the number used for their communication, after which management would contact me. I sent the photos on Tuesday night and followed up every day. Despite multiple promises that a manager would call me back, I only received a response on Friday from Alfred, the manager. He informed me that it was “impossible” for the damage to have occurred while the vehicle was in their care and referred me to their policy stating that they do not take responsibility for such damage. I now have a significantly damaged car and APS has refused to accept any responsibility. This experience has been extremely disappointing and unprofessional. After years of using their service, I will no longer be returning. I am giving 1 star — and would give zero if that were an option.
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Tyran F
1 reviews | Active since Jan 2020
26 Jan 2026, 10:07
Negligence / Carelessness / Not handled with due care
I reported existing stone chips on my bonnet during a previous booking to ensure they were noted. During my latest visit, APS attempted to polish these marks out. Unfortunately, this left the bonnet looking worse than before, with visible damage to the paintwork. I expected my vehicle to be handled with due care and returned in the same condition it was received. This experience showed a lack of care and attention to detail, which is disappointing for a professional parking service
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Tyran F
1 reviews | Active since Jan 2020
26 Jan 2026, 10:07
Negligence / Carelessness / Not handled with due care
I reported existing stone chips on my bonnet during a previous booking to ensure they were noted. During my latest visit, APS attempted to polish these marks out. Unfortunately, this left the bonnet looking worse than before, with visible damage to the paintwork. I expected my vehicle to be handled with due care and returned in the same condition it was received. This experience showed a lack of care and attention to detail, which is disappointing for a professional parking service
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Farai S
1 reviews | Active since Jan 2020
22 Aug 2025, 20:55
They crashed my car
Use this company at your own risk. They crashed my car and only offered to pay my excess. They wouldn't cover the car damage so I had to claim from my insurance which is now affecting me every time I want to get an insurance quote. It gets worse because they didn't just crash my car in the accident but they also crashed 2 other cars that were randomly in the road so those two are also claiming from my insurance. What type of company doesn't have insurance that covers damage to clients vehicles when they are in the business of driving clients cars ?
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Farai S
1 reviews | Active since Jan 2020
22 Aug 2025, 20:55
They crashed my car
Use this company at your own risk. They crashed my car and only offered to pay my excess. They wouldn't cover the car damage so I had to claim from my insurance which is now affecting me every time I want to get an insurance quote. It gets worse because they didn't just crash my car in the accident but they also crashed 2 other cars that were randomly in the road so those two are also claiming from my insurance. What type of company doesn't have insurance that covers damage to clients vehicles when they are in the business of driving clients cars ?
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Gielie V
1 reviews | Active since Jan 2020
8 Aug 2025, 07:29
Mr. Parking is better
I am disappointed after using this company for the first time yesterday. My car was not available at the booked pickup time and I had to phone for it to be fetched. The car was wet and therefore stored in an uncovered space. The electronics also indicated that the car was driven very aggressively. I will not be using their services again.
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Gielie V
1 reviews | Active since Jan 2020
8 Aug 2025, 07:29
Mr. Parking is better
I am disappointed after using this company for the first time yesterday. My car was not available at the booked pickup time and I had to phone for it to be fetched. The car was wet and therefore stored in an uncovered space. The electronics also indicated that the car was driven very aggressively. I will not be using their services again.
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keabetswe M
1 reviews | Active since Jan 2020
28 Apr 2025, 14:18
APS
I just wanted to take a moment to sincerely thank you for always taking such great care of my car. Your professionalism, attention to detail, and consistent service give me peace of mind every time I leave my vehicle in your hands. I truly appreciate the way you treat my car as if it were your own. Thank you once again for your outstanding service and dedication.
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keabetswe M
1 reviews | Active since Jan 2020
28 Apr 2025, 14:18
APS
I just wanted to take a moment to sincerely thank you for always taking such great care of my car. Your professionalism, attention to detail, and consistent service give me peace of mind every time I leave my vehicle in your hands. I truly appreciate the way you treat my car as if it were your own. Thank you once again for your outstanding service and dedication.
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Axolile D
1 reviews | Active since Jan 2020
2 Sept 2024, 19:41
Airport Parking Service Nightmare
I left my vehicle with these people while I was traveling for just over a week. On handing over the keys, their driver inspected the vehicle all around and found nothing to be noted and he handed over the receipt. On our return, I showed the driver the marks that I could see that were not there before. This is before I even left the parking garage. Since then dealing with them has been a nightmare. Even with clearly visible paint scuffing, they claim that they can’t see it properly and basically are taking no responsibility whatsoever. Whatever you do, find another service provider!
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Axolile D
1 reviews | Active since Jan 2020
2 Sept 2024, 19:41
Airport Parking Service Nightmare
I left my vehicle with these people while I was traveling for just over a week. On handing over the keys, their driver inspected the vehicle all around and found nothing to be noted and he handed over the receipt. On our return, I showed the driver the marks that I could see that were not there before. This is before I even left the parking garage. Since then dealing with them has been a nightmare. Even with clearly visible paint scuffing, they claim that they can’t see it properly and basically are taking no responsibility whatsoever. Whatever you do, find another service provider!
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David W
1 reviews | Active since Jan 2020
17 Jan 2024, 07:20
Airport Parking Service (APS) Top Notch.
I have been using APS for some 6 years now and have never had any issue with them. There service has been very professional and on time. I left my vehicle with them from the 2nd Jan to the 7th Jan 2024 and was met with the same professional service. We picked up the vehicle in the early evening and therefore did not notice anything wrong. When we arrived home I noticed a slight dent in my bonnet under the garage lights. I took photos and sent them to APS the very next morning. After sending the photos I was in contact with Alfred (ops Manager). What an absolute pleasure, he dealt with the issue straight away and asked me to get some quotes. Luckily the damage was quite small and therefor it was not necessary to involve insurance for which he offered to pay the Excess if required. I had the vehicle repaired and sent Alfred the invoice. The money was transferred directly back to me. I would therefore recommend APS, Alfred and his team for your peace of mind airport valet parking service.
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David W
1 reviews | Active since Jan 2020
17 Jan 2024, 07:20
Airport Parking Service (APS) Top Notch.
I have been using APS for some 6 years now and have never had any issue with them. There service has been very professional and on time. I left my vehicle with them from the 2nd Jan to the 7th Jan 2024 and was met with the same professional service. We picked up the vehicle in the early evening and therefore did not notice anything wrong. When we arrived home I noticed a slight dent in my bonnet under the garage lights. I took photos and sent them to APS the very next morning. After sending the photos I was in contact with Alfred (ops Manager). What an absolute pleasure, he dealt with the issue straight away and asked me to get some quotes. Luckily the damage was quite small and therefor it was not necessary to involve insurance for which he offered to pay the Excess if required. I had the vehicle repaired and sent Alfred the invoice. The money was transferred directly back to me. I would therefore recommend APS, Alfred and his team for your peace of mind airport valet parking service.
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