MM
Mbali M
Active since Dec 2025
4
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Reviews
4 reviews4 months ago
Electricity Meyer suspended
On the 30th Nov 2025 my electricity was depleted . When I tried to purchase I learned that my meter had been suspended as per instruction from my managing agent Maslow Realty to our electricity provider Idealprepaid. They instructed Idealprepaid to suspend my meter because my levies are outstanding. I wrote to the ombudsman and now have a CSOS case number who ruled for my meter to be immediately reinstated no later than 26 Nov 2025 as it is ******* to disconnect my electricity only the council may do so through a court order if I'm owing the council. Due to my outstanding levies my electricity meter was suspended by Maslow and not by the councilor or supplier. Dispite this order Maslow Realty and Idealprepaid have ignored this order. After several emails from Idealprepaid to Maslow Realty requesting permission to unsuspend the meter as a court order is inforce to unsuspend my meter, upon no reply Idealprepaid unsuspended my meter and advised Maslow and myself of their decision and I was able to purchase and load electricity on 10 Dec 2025. The very next day 11 December 2025 Maslow reinstructed Idealprepaid to again suspend my meter. I've had no reply from them why they again did this dispite my standing court order. They continue to defy the court order issued in November. If the current electricity I purchased gets depleted I will once again be unable to purchase and load electricity as Maslow has given instruction to Idealprepaid to suspend my meter.
0 replies
4 months ago
Electricity Meyer suspended
On the 30th Nov 2025 my electricity was depleted . When I tried to purchase I learned that my meter had been suspended as per instruction from my managing agent Maslow Realty to our electricity provider Idealprepaid. They instructed Idealprepaid to suspend my meter because my levies are outstanding. I wrote to the ombudsman and now have a CSOS case number who ruled for my meter to be immediately reinstated no later than 26 Nov 2025 as it is ******* to disconnect my electricity only the council may do so through a court order if I'm owing the council. Due to my outstanding levies my electricity meter was suspended by Maslow and not by the councilor or supplier. Dispite this order Maslow Realty and Idealprepaid have ignored this order. After several emails from Idealprepaid to Maslow Realty requesting permission to unsuspend the meter as a court order is inforce to unsuspend my meter, upon no reply Idealprepaid unsuspended my meter and advised Maslow and myself of their decision and I was able to purchase and load electricity on 10 Dec 2025. The very next day 11 December 2025 Maslow reinstructed Idealprepaid to again suspend my meter. I've had no reply from them why they again did this dispite my standing court order. They continue to defy the court order issued in November. If the current electricity I purchased gets depleted I will once again be unable to purchase and load electricity as Maslow has given instruction to Idealprepaid to suspend my meter.
53 replies
4 months ago
Mindless idiots who ilegally give instruction to electricity provider to suspend electricity meters
Idealprepaid receive instructions from managing agent Maslow to suspend electricity meter. I have reported both the managing agent Maslow and Idealprepaid to the ombudsman. An order of court was given case number stated below for my meter to be immediately unsuspended as they have no right to interfere with my electricity unless the order to suspend my electricity comes from the high court. Dispite such such an order from the ombudsman, Idealprepaid and Maslow have failed to reinstate my meter.This order was issued on the 25th November 2025 only on the 10th December was my Meyer unblocked by Idealprepaid after they followed up several times with Maslow for feedback on whether to unsuspend my electricity metre or not. Upon no reply from Angie Fisher and Nicole Breytenbach Amedeo Milo customer service manager from Idealprepaid advised my meter has been unsuspended. I was able to purchase electricity on 10 December 2025 finally after not having electricity since 1November 2025. On the 11 December a day after my Meyer was suspended Amedeo informed me that Maslow has once again instructed Idealprepaid to suspend my Meyer. I once again am unable to buy electricity dispute to court order that clearly states the managing and Idealprepaid may never again in future interfere with my meter and to make sure it is in working condition unless they have a court order to suspend my electricity which they do not have as they are not Eskom or COJ or council and have no right to deprive me of electricity.
0 replies
4 months ago
Mindless idiots who *******ly disconnect electricity Meyers following instructions from managing agents
Idealprepaid receive instructions from managing agents Maslow to suspend electricity meter. I have reported both the managing agent Maslow and Idealprepaid to the ombudsman. An order of court was given case number stated below for my meter to be immediately unsuspended as they have no right to interfere with my electricity unless the order to suspend my electricity comes from the high court. Dispite such such an order from the ombudsman, Idealprepaid and Maslow have failed to reinstate my meter.This order was issued on the 25th November 2025 only on the 10th December was my Meyer unblocked by Idealprepaid after they followed up several times with Maslow for feedback on whether to unsuspend my electricity metre or not. Upon no reply from Angie Fisher and Nicole Breytenbach Amedeo Milo customer service manager from Idealprepaid advised my meter has been unsuspended. I was able to purchase electricity on 10 December 2025 finally after not having electricity since 1November 2025. On the 11 December a day after my Meyer was suspended Amedeo informed me that Maslow has once again instructed Idealprepaid to suspend my Meyer. I once again am unable to buy electricity dispute to court order that clearly states the managing and Idealprepaid may never again in future interfere with my meter and to make sure it is in working condition unless they have a court order to suspend my electricity which they do not have as they are not Eskom or COJ or council and have no right to deprive me of electricity.
53 replies
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