Ruan M

******* Refusal to Refund Unshipped Order

I placed an order #7884 and requested a cancellation before the item was shipped, which is my legal right under Section 17 of the CPA. I have sent multiple messages via their official WhatsApp channel. They read my initial requests and are now ignoring me completely. They have failed to provide a refund or even a response. Be warned: If you order from here, they will ignore your consumer rights and ghost you if you need support. I have reported this to the CGSO.