Lady Jane Adult Toys and Lingerie
Claimed Business
|4.8|4 Reviews (last 12 months)|This business does not respond to reviews
Lady Jane Adult Toys and Lingerie
Claimed Business
|4.8
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
4.8|4 Reviews
Jul '25 - Jun '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMO
Mohammed O
1 reviews | Active since Jan 2020
10 Apr 2026, 15:56
Outstanding experience!
To the trainee that helped me, Super attentive, helpful and had a lot of clarity and stuff you should take into consideration, absolutely a wonderful experience, hats off to that young lady!
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Mohammed O
1 reviews | Active since Jan 2020
10 Apr 2026, 15:56
Outstanding experience!
To the trainee that helped me, Super attentive, helpful and had a lot of clarity and stuff you should take into consideration, absolutely a wonderful experience, hats off to that young lady!
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Pearl C
1 reviews | Active since Jan 2020
18 Feb 2026, 13:23
A Truly Relaxing Visit from Start to Finish
I had such a wonderful experience at Lady Jane. The space was clean and beautifully maintained, which immediately made me feel comfortable. The sales assistant was incredibly knowledgeable, answering all of my questions with confidence and care. She had such a calm and reassuring presence that helped me feel completely relaxed throughout my visit. I truly appreciated the professionalism and attention to detail, I’ll definitely be returning!
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Pearl C
1 reviews | Active since Jan 2020
18 Feb 2026, 13:23
A Truly Relaxing Visit from Start to Finish
I had such a wonderful experience at Lady Jane. The space was clean and beautifully maintained, which immediately made me feel comfortable. The sales assistant was incredibly knowledgeable, answering all of my questions with confidence and care. She had such a calm and reassuring presence that helped me feel completely relaxed throughout my visit. I truly appreciated the professionalism and attention to detail, I’ll definitely be returning!
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Direshnee P
1 reviews | Active since Jan 2020
18 Feb 2026, 13:02
An exquisite experience!
I called in advance to find a toy I’ve been struggling to find, the lady on the phone was super friendly and even gave me a few options. When I went in to Umhlanga store to make my purchase, the ladies had such amazing aura’s and really assisted me in finding something more suitable for me. I’ve had the best store-tour experience, such an amazing range and so much for EVERYONE. Really the ideal place to unlock your inner desires and experiment. Thank you for the dopamine releases thus far 😌💓
Helpful (0)
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Direshnee P
1 reviews | Active since Jan 2020
18 Feb 2026, 13:02
An exquisite experience!
I called in advance to find a toy I’ve been struggling to find, the lady on the phone was super friendly and even gave me a few options. When I went in to Umhlanga store to make my purchase, the ladies had such amazing aura’s and really assisted me in finding something more suitable for me. I’ve had the best store-tour experience, such an amazing range and so much for EVERYONE. Really the ideal place to unlock your inner desires and experiment. Thank you for the dopamine releases thus far 😌💓
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casey B
1 reviews | Active since Jan 2020
18 Feb 2026, 13:02
Happy experience 💕
Thank you ladies for helping my experience so comfortable and fun. Such a wide variety of toys and the sachets are super exciting and really cool fun way to purchase to try out the products. Looking forward to my next educational visit. My first experience was great!!!
Helpful (0)
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casey B
1 reviews | Active since Jan 2020
18 Feb 2026, 13:02
Happy experience 💕
Thank you ladies for helping my experience so comfortable and fun. Such a wide variety of toys and the sachets are super exciting and really cool fun way to purchase to try out the products. Looking forward to my next educational visit. My first experience was great!!!
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Bernadine S
1 reviews | Active since Jan 2020
24 Apr 2024, 08:36
Best Adult Store by Far!
Lady Jane is an exceptional upmarket adult store in Durban, known for its knowledgeable sales staff who make customers feel at ease and comfortable asking personal questions. The staff's expertise on the products they sell adds to the overall experience, making it more informative and enjoyable for customers. I highly recommend Lady Jane to anyone looking for quality adult products and a welcoming shopping environment. In fact, I voted for them on Best of Durban because of the outstanding service and selection they provide. https://www.bestofsouthafrica.co.za/durban/bod-voting-category-shopping/
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Bernadine S
1 reviews | Active since Jan 2020
24 Apr 2024, 08:36
Best Adult Store by Far!
Lady Jane is an exceptional upmarket adult store in Durban, known for its knowledgeable sales staff who make customers feel at ease and comfortable asking personal questions. The staff's expertise on the products they sell adds to the overall experience, making it more informative and enjoyable for customers. I highly recommend Lady Jane to anyone looking for quality adult products and a welcoming shopping environment. In fact, I voted for them on Best of Durban because of the outstanding service and selection they provide. https://www.bestofsouthafrica.co.za/durban/bod-voting-category-shopping/
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Rudi M
1 reviews | Active since Jan 2020
6 Oct 2023, 12:46
Lady Jane Adult Toys and Lingerie Alberton
My wife went to the Alberton branch to by a sachet of cream for R89 and was told they cant just sell one sachet of cream and that she has to buy more.... Really since when... What a ****.... Wont ever spend any of my money there again... Worst customer service, trying to con people into buying more stuff just so that they can make there sales quotas .
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Rudi M
1 reviews | Active since Jan 2020
6 Oct 2023, 12:46
Lady Jane Adult Toys and Lingerie Alberton
My wife went to the Alberton branch to by a sachet of cream for R89 and was told they cant just sell one sachet of cream and that she has to buy more.... Really since when... What a ****.... Wont ever spend any of my money there again... Worst customer service, trying to con people into buying more stuff just so that they can make there sales quotas .
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Rob R
1 reviews | Active since Jan 2020
29 Apr 2023, 15:33
DO NOT SHOP HERE, I promise this place in not upmarket.
I really urge people NOT to buy from Lady Jane, The owner Charmaine thinks it is acceptable to sell toys where link pieces of rubber (being PVC extremely bad for you) break off inside of you. When you take the product back (24 hours later) and the staff can see, acknowledge and agree on the problem, then 2 weeks later you get a message back from the owner saying there is nothing wrong with the product and we must collect it else it will be thrown away. This service is disgusting....
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Rob R
1 reviews | Active since Jan 2020
29 Apr 2023, 15:33
DO NOT SHOP HERE, I promise this place in not upmarket.
I really urge people NOT to buy from Lady Jane, The owner Charmaine thinks it is acceptable to sell toys where link pieces of rubber (being PVC extremely bad for you) break off inside of you. When you take the product back (24 hours later) and the staff can see, acknowledge and agree on the problem, then 2 weeks later you get a message back from the owner saying there is nothing wrong with the product and we must collect it else it will be thrown away. This service is disgusting....
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Rob L
1 reviews | Active since Jan 2020
24 Jan 2023, 11:07
Poor Customer Service
I purchased an item from them and when I opened it the user manual said that if you had certain medical conditions you had to consult with your GP first. When I questioned the store they were very unsympathetic after been aware of my medical condition and when I questioned them about the user manual they weren't even aware of it. So there product knowledge is very poor and now after I alerted them about the manual they are hiding behind it and don't want to allow me to return the unused item. Absolutely shocking.
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Rob L
1 reviews | Active since Jan 2020
24 Jan 2023, 11:07
Poor Customer Service
I purchased an item from them and when I opened it the user manual said that if you had certain medical conditions you had to consult with your GP first. When I questioned the store they were very unsympathetic after been aware of my medical condition and when I questioned them about the user manual they weren't even aware of it. So there product knowledge is very poor and now after I alerted them about the manual they are hiding behind it and don't want to allow me to return the unused item. Absolutely shocking.
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