Berto R

Bad service

Pathetic service, ordered in November with the understanding that the products is pre-ordered but will arrive well in time. Soon after order was placed we received one scooter, totally wrong product and had to send it back. Last week we received another parcel, but with somebody else's computer stuff. After enquiring, Cathy the sales manager said she with investigate and phone back. Only received an email stating goods is still in the harbour and will only reach their warehouse +-19 December. No phone call from Cathy. We are leaving on vacation the 20th....Phoned again today to enquire on status, spoke to Karen who said she will speak to Cathy and then call back.... No call from Karen! So my wife commented on one of their Facebook posts which they deleted now.