Active since Dec 2025
Been waiting 1 year for phone call or email about missing money. Reopened the case after I gave up a year ago and still being ignored. They do not care and its heartbreaking since its Sun International.
Luno locked my account with crypto in it for no reason. A week ago I got an email stating that my account is locked and they did not give a reason. Ive been emailing them everyday asking for my crypto or money back but they take days to respond with emails that doesnt make sense. They are not taking me serious and playing games with my money. Be careful everyone!! Luno will one day lock up your account with all your crypto in and provide you with no reason and then their support will play dumb.