Malcolm C

No response, extremely slow servic,unable to contact

I have completed an online application for my matric exemption certificate on 11 Dec 2025, paid R1000 which is non-refundable, and to date I have not received any feedback,even couried my documents two days later and have not received any response.The contact numbers on their website simply just rings without anyone answering. Also sent an email with my proof of payment and application number on 19 Dec 2025 and today 5 Jan 2026, no response, note this is also uploaded to their website when you do the application.My current application to study is pending at the Business School, pending the outcome of this exemption. It is extremely frustrating and disappointing that there is no way of getting hold of anyone here.My online application still shows that my payment needs to be verified. How do I speak to anyone here!!!