MaryJane M

Bad Customer Service

I'm extremely disappointed with the customer service from this company. I ordered sneakers on December 27th 2025, and as of today, I still haven't received them. Although they provided a tracking number, it's been showing 'processing' for weeks with no updates. I've tried calling their customer service numbers, but they send me straight to voicemail. Their WhatsApp number isn't working either. It's frustrating to not get any response or updates. I hope I receive my sneakers soon, but the customer service experience has been terrible.