Evile M

No Response to Emails, Calls, or Social Media — HPCSA Registration Still Unresolved

I am deeply frustrated by the continued lack of response and resolution from the Health Professions Council of South Africa (HPCSA). I have been following up on my professional registration for several months through multiple channels, including email correspondence, escalations via my university, and direct messages on Instagram. Despite this, my issue remains unresolved. Most concerning is that yesterday I called HPCSA repeatedly, back to back, and none of my calls were answered. To date, I have also not received any response on Instagram, despite clearly outlining my situation and providing all relevant details. My registration can be seen on the HPCSA back-end system, yet it does not consistently appear on the public practitioner lookup. In some instances, the system indicates that I do not exist, which prevents me from downloading my registration form and certificate. This issue has had serious consequences. I am unable to submit mandatory portfolio cases or apply for employment, as proof of HPCSA registration is required. Supervisors and employers are also unable to validate my registration due to this system inconsistency. The complete lack of communication across all platforms is unacceptable for a regulatory body that directly impacts professionals’ careers and livelihoods. I have comp**** with all requirements and provided all requested documentation, yet I am met with silence. I am requesting urgent intervention to: Correct and validate my details on the HPCSA system, and Provide my official registration form and registration certificate. I sincerely hope this review prompts engagement, as all reasonable attempts to resolve this matter directly with HPCSA have failed.