savita K

Misled by My Debt Assist Debt Counselor

My Debt Assist based in Cape Town is the worst debt review company. They misled me by telling me that I could remain under debt review even though I was unemployed. I used my UIF funds to pay them, without being informed that an unemployed person cannot be under debt review. Their agent communicated with me using her personal email address. The company never answers their landline calls or emails and is only reachable via WhatsApp. The owner, Washeema, does not respond to emails at all, which raises serious concerns about what is happening within the company. None of my creditors accepted the proposal, yet My Debt Assist never informed me of this and failed to respond to emails from my creditors. Due to the negligence and lack of communication from this company, I nearly lost my house and my car.