JB
James B
Active since Jan 2026
3
Reviews
0
Industries
Reviews
3 reviews3 months ago
Policy number TU206443 - Complaint about my policy number which lapsed before due date.
Good day Two Mountains, You promised to share the outcome of your investigation yesterday and today is the 20th still no email recieved. I believe the outcome is that you did not do a mistake on my policy to be elapsed cause sure what matters to you is for people to just make payment and keep them waiting another 6 months. What you doing is a day light *******. You can elapse my policy before my due day and claim that it wasn't a mistake and I have to get a new policy number and wait against for another 6 months. You do not care about your costumers, you are just ******s. Glenda 0810078380
112 replies
3 months ago
Previous complain about Policy number TU206443 which ellapased before my payment due date
Good day Two Mountains Is been 6 days now complained about my Policy number TU206443 that was elapsed due to your mistakes of mixing my payment dates and nothing happened as yet, instead I just received an sms that my policy number has been changed because I now have to wait for 6 months before I can claim. I don't understand why are you too quick to do what benefits you instead of what benefits your customers. My complain was simply. " My policy was elapsed yet my payment date was not due" what's so difficult to resolve this matter? Glenda, 0810078380
224 replies
3 months ago
Policy number TU206443 - Complaint about my policy number which lapsed before due date.
Good day Please note that when I've joined your Burial societ,we had an agreement that I'll only be able to pay during sassa dates( children's grant) however yesterday (07/01/2026) i got an sms stating that my policy TU206443 lapsed. Sassa date is 08/1/2026 but my policy lapsed yesterday(07/01/2026) I don't understand how come my policy lapsed a day before sassa (childrens grant)because my due is on the sassa (childrens grant)08/01/2026 Kind regards Glenda Tsandeni 0810078380
224 replies
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