Trennon W

Felt Pressured Into an ********* Situation

I’m posting this based on my own experience. I paid R800 to this driving school for them to book my driving test. During my final driving lesson, my instructor explained an “alternative” way the test could go, which strongly suggested that passing would not be based purely on my driving ability. This conversation happened in person while we were in the car. That explanation made me extremely uncomfortable, and I decided I no longer wanted this company involved in booking my test. I asked for a refund of the R800 booking fee, but this was refused, with no consideration given to why I no longer felt comfortable proceeding. I’m not accusing anyone of anything — I’m simply explaining what was said to me and how it made me feel. I believe customers should be able to withdraw and receive a refund when a situation raises serious ethical concerns and trust is lost. I would like this resolved by refunding the R800.