Zoliswa M

Londie at Bidvest McCarthy do better please

I called to cancel a policy I opened sometime ago. During the conversation I could hear the lady getting annoyed. I was surprised why because I was never rude or anything like that to her, I don’t even know why she would be annoyed, there was no reason to be. So I said to her please don’t be annoyed, and her response was I heard you raise your voice. How, when when she’s the one who sounds sleepy. I had no reason to raise my voice so this took me by surprise. Londie please answer the phone better next time and assist your clients better. The whole time you sounded so annoyed 😏 and then accuse me of raising my voice. Worst phone call I’ve ever made 🚮