luzuko N

Very terrible service, 25 days later still waiting for my new disc.

Bad service, lack of communication, and just inability to use common sense. I thought i was saving time by using their services but 25 days later i still don't have my disc. I renewed the licence of my grey car on the 19th December 2025 and i was told i will get it 3 working days later. That did not happen and there was no communication. I went to check on the 5th of January 2026. I was then told i owe extra R1300 ( because on the system they wrote month 11 instead of the month 01 indicated on the disc i handed. i was annoyed, not because of a human error but that was not communicated to me i had to find that out when i went to check on my 10 working days late disc ( SO WHAT IS THE SERVICE EXTRA, WE ARE PAYING FOR THEN ??. On the same day i also renewed my Renault disc because it was late. yesterday the Renault disc was renewed but the grey car was not renewed because it was held back by the Renault, really??. What stupidity is that, how is the car's disc renewal held back by a disc of a car you just renewed? Payments for both cars were made on the same day, to the same company, the same system. commonsense! is that too much to ask. I thought i was saving myself few hours waiting on the traffic department lines, and here i am 25 days later still waiting for a service i was promised will be completed in 3 days.