YV
Yamkela V
Active since Jan 2026
2
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Reviews
2 reviews4 months ago
Shell King Williams Town
Good afternoon. Please accept this formal complaint. Upon my recent visit to the Shell King Williams Town location, I encountered a series of issues regarding parking and customer service. While attempting to purchase items inside the shop, a petrol attendant instructed me to move my vehicle, stating that the area near the shop entrance was not a designated parking zone. This particular spot is where I customarily park during my visits. Subsequently, while I was at the cashier, I was informed that the petrol attendant had instructed her not to process my payment due to the parking situation. I then sought assistance from the supervisor on duty, who informed me that this was company policy and that he would not intervene. When I inquired why there were no visible "No Parking" signs, he responded with an unhelpful demeanor, stating he would not assist me further. I respectfully request your urgent attention to this matter. Thank you.
0 replies
5 months ago
Bad experience
In February 2024, I entrusted my property to one of your agents, confirming it was free of municipal debt at that time. Subsequently, I discovered an outstanding municipal balance exceeding R13,000. Despite my attempts to communicate and visit the branch, I have not received a clear explanation or resolution regarding this discrepancy. My efforts to address this issue have been met with a lack of substantive support. I am not receiving the necessary assistance concerning these municipal payments.
1 reply
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