TASNEEM I

FALSE ADVERTISING

FAIL TO DELIVER AS ADVERTISED!!! Took a trip with them to Turkey... Lots of last minute changes...from 6 hour layover we encountered 13 hours. Few days before departure all hotels changed even though I was told by agent..no changes to hotels. Advert will tell you "all entrances included" they will take you to places were there is no entrance fee.They basically paid only one entrance in Pamukkale. Together with my friends we literally begged them to get us a transit visa..we still waiting. Their staff interaction and communication of pathetic standard. They use decent standard of hotels but all in remote areas..eg. in Istanbul we were place in an industrial area..and our views..that of car and Tyre repair shops...shocking...shocking.