Caitlyn R

Urgent Food Safety Complaint – Mould Found on Cake Slice Purchased Today

This was at the suncoast branch. Mouldy cake sold to me serious food safety concern and very disappointing. When I made the purchase, the cake slice was packed for me by your staff member while it was still on display. Unfortunately, because I was eating ice cream at the time, I did not inspect the slice before it was packaged. When I arrived home and attempted to eat it, I discovered visible mould on the top of the cake. I had already taken a bite before noticing this, as the mould was not immediately visible from the side. When I tired to reach out to the store there was no response via email or call.