Mario J

Disaster

"I am compelled to share my utterly disappointing experience with Cape Repairs, a company that has utterly failed to live up to its promises. After their 'expert' technicians worked on my fridge, it went from bad to worse, with both the top and bottom sections failing to cool. Despite their assurances and a 6-month guarantee, the issue persists, and their customer service has been woefully inadequate. The first visit was a disaster, with the technician claiming everything would be fine, but clearly having no idea what they were doing. Andrew, the representative I spoke to, promised a follow-up visit, but it was a repeat of the initial disaster. I've paid R1250 for a service that has left me with a broken appliance and a sense of betrayal. I'm sharing this to warn others: Cape Repairs is not the company to trust with your household appliances. Their lack of professionalism and blatant disregard for customer satisfaction are a recipe for disaster. I've documented all interactions and will be taking further action to recover my losses. If you value your time, money, and sanity, avoid Cape Repairs at all costs. I urge everyone to steer clear of Cape Repairs and their subpar services. #CapeRepairs #TerribleService #Avoid"