Benny G's Profile | Hellopeter

Share Your Experience

Industries I'm a Business

BG

Benny G

Active since Jun 2011

5

Reviews

0

Industries

Reviews

5 reviews

Mattress and Couch Factory Outlet

3 months ago

Title: Couch – Promised backrest Replacement - decision Reversed After 2 Months

I purchased a brand new couch from Mattress and couch in early March 2026. Shortly after delivery, the headrest material began to discolor and peel. I reported the issue immediately and sent photos. The salesperson confirmed that the factory had reviewed the issue and suspected it was due to detergent. Despite this, they offered to replace the affected backrest at no cost, stating the part would be ordered from overseas and ready for me by the end of April. I accepted this resolution in good faith. From there, I followed up on whats app: 6 March: Follow-up Mid-March to mid-April: Repeated follow-ups with salesperson reporting no progress 17 April: Told stock had not yet been received I explicitly asked for confirmation whether the order had actually been placed and was on the way On 3 May, I went into the store in person due to the lack of feedback and spoke to the salesperson. Then on 5 May, I was suddenly told: “nothing can be done.” This after them stating that they would get a replacement piece, and me thanking them for that. How does a confirmed replacement suddenly turn into “nothing can be done” after two months of delays and follow-ups? Even the salesperson admitted confusion, stating that the same person who previously approved the solution had now changed their stance. This reflects: Lack of trust Misleading commitments to customers Lies I am now doubting any integrity at all from this business. If you do buy, you need to treat it as voetstoots , I would caution other buyers to be mindful that commitments made in-store may not be upheld. Buyer beware and be informed.

0 replies

Constantia Insurance Company Limited

40 months ago

InsureAfrica gross negligence failure on due dilligence and failure of treating customers fairly

On January 15th 2022, I bought a motor warranty from Insure Africa (Administrator) on a car I purchased. The warranty was a 2 year warranty. Yesterday the 04 May 2023 I called them to enquire about my product, to which they rep**** the Insurer (Constantia Insurance Company) was liquidated. Now since they are the administrators of the product they had a duty to inform all customers of this condition back in 2022. This was not done by them. They should have advised of the liquidation and offered suitable alternatives. This was not done. I would suggest to all customers of Insure Africa who are in a similar situation to contact the short term ombudsman as well as the FSCA (Financial Sector Conduct Authority) to lodge a complaint. They should not be allowed to offer financial advise and remain in business when they do not advise their customers of conditions that have changed while they are the Administrators of your policy. This is why you are an administrator. You have a duty to keep your customers informed of material changes of the policy. Failure to do so should invalidate your trading license.

0 replies

S.A Motor Corporation

55 months ago

I would Highly recommend SA motor Corporation

I have had great service from SA motor corporation. First vehicle I bought was an audi avant. This was a few years ago, and this car was in excellent condition. We still using it today. I recently looked around for another car, and when I saw that they had a niche car that I was looking for, I thought sure, let me give them a call. The 2nd vehicle I bought had low mileage and was in excellent condition. I noticed one minor issues which I reported after I received the car and that was dealt with promptly in addition to something that I did not notice and was pointed out to me. The buying experience was top notch. Jaco (finance) stayed late on Saturday to hand over the car (after normal working hours). He explained several financial and fais points in detail so that I could make an informed decision. Ryan (salesperson) has also been incredibly helpful on the sales Journey. from the test drive ,to the conclusion of the sale. I would buy from them again for sure, without a doubt.

0 replies

126 months ago

Telkom Data Wallet : Integrated sim - not working

So, my 4mbs adsl line only syncs at 2.5mbs, I lived with this ... recently it dropped to 0.7mbs ... this is no good, so I discover that telkom offers an integrated sim to your adsl account which works on the 3g network. I think , ok great, let me get this sim and then link, and see if I can get better broadband performance. What an epic fail. On Sunday 03/04/2016 I go pick and the sim at the telkom shop. Get home plug it in, and nothing. Numerous calls etc, I go back to the same shop for them to activate it on Tuesday night 05/04/2016. For the whole week nothing works on the 3g integrated sim. On Saturday 09/04/2016 I go back to shop, after standing in the que to an hour, I get to the front. I tell them the sim does not work. They tell me it does, I say show me. They hand me over to some shop assistant who has no clue. So 1 week later no integrated sim, and still slow adsl. I am currently investigating alternatives and will probably switch to Neotel in the next day or so. No-one in telkom is interested in helping me with my broadband issues. With this level of service and in shop, not knowing how to help customers, Its easy for them to loose customers.

1 reply

128 months ago

Altech Autopage: do not use them ever.

So my wifes phone is stolen on Thursday 4 of Feb. On Friday she gets a new cim card from the store at town square. They say it will take 2 - 24 hours to activate. This was on Friday. Its Saturday night now and the cim for the phone is still not active. The call center agents were most unhelpful, and just repeated their scripted answer. It will take 2 -24 hours to activate. All I can say, is if you are a customer of , dont expect any service from them if your phone is stolen, and your cim card needs replacing. The call center agents name was Mulalo. Such bad service.<br>

0 replies

Review Distribution

5 Star

1 (20%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

2 (40%)

1 Star

2 (40%)

About

About Us
How Hellopeter Works
Press

Community

Help Centre for Reviewers
Sign In
Blog

Businesses

Hellopeter Business
Plans & Pricing
Business Sign In
Help Centre for Businesses

Follow Us

About

About Us
How Hellopeter Works
Press

Community

Help Centre
Sign In
Blog

Businesses

Hellopeter Business
Plans & Pricing
Business Sign In
Help Centre

Follow Us

© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.

Terms & Conditions|Privacy Policy