Maria M

Deposit Refund not received.

I am Maria and i have stayed at Campuskey in Cape Town Observatory for two years. I checked out in November last year and was told to give my inspector my banking details when requesting for my deposit refund. Only to find that there was a link i was supposed to sent by Campuskey to fill in my details in order for me to get my deposit refund, which i was not even told about. I had to call them multiple times and email them twice and got no response. They said that the refund is supposed to take 21 working business days but it’s been a month now. My deposit has been due since last week Friday the 23rd of Jan according to what they calculated but it’s Monday, the 26th and i still haven’t received my deposit. No one is answering my calls and emails. This is so unprofessional and unacceptable. I want my refund.