Thobeka M

PAYMENT TAKEN ON MY CARD.

On the 13th of January 2023 I used a Gateway voucher card to pay and the person that was assisting me told me that the payment did not go through because sometimes they have an issue with that type of card so when I got home the money had left the card, I went back on the following day to report this and was told that the funds will be reversed back to my personal bank account within 7 days gave them my bank account details and contact details but till today I haven’t had any communication neither are the funds reversed to my account or voucher card.