Kateko N

Bad service

Not happy with their service I took a loan on the 27/07/2024 and settled it on the 27/08/2024 sent through my proof of payment immediately. However they came to my account on the 23/01/2026 a year and 5 months later to debit my account. Does that make sense that your system decides to debit my account now. Despite my politeness, calling them numerous times and every agent keeps on saying they are escalating my query to a manager. Can someone take ownership for the bad service you are giving Sunshine Loans and resolve my query. I want my money back.