Nonhlalo B

service rating- Zelda

Good afternoon, I would like to take a moment to rate and commend Zelda for her excellent service. Zelda has been professional, patient, and extremely helpful throughout the process. She communicates clearly, follows up consistently, and always goes the extra mile to ensure that everything is explained and handled properly. Her dedication and willingness to assist made the entire experience smooth and stress-free. Even in matters where she was not directly responsible for the policy, she still offered guidance and support, which truly reflects her commitment to excellent customer service. I can confidently say that Zelda provides outstanding service and is a valuable asset to your team.