UM
Unarine M
Active since Jan 2026
2
Reviews
0
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Reviews
2 reviews2 months ago
Be careful Bob Go is a ****
To date, I have still not received any assistance or clear feedback regarding my refund. I keep being referred to waybill numbers, but this does not explain how two waybills alone could amount to charges exceeding R1300. Additionally, after reviewing my account again, I noticed that I only shipped approximately five orders, yet my account was still billed over R1200, which does not make sense based on the volumes shipped. This raises serious concerns about overbilling. To be completely honest, based on my experience so far, I would not recommend this system to other business owners, as the charges app**** do not align with the services used and there is a lack of timely support or transparency when issues are raised. What is also concerning is that I am clearly not the only person experiencing this issue. I’ve come across another customer who repeatedly raised similar overcharging concerns on your Instagram page, posting multiple times without receiving any response or resolution. I am once again requesting urgent clarification, a proper breakdown of the charges app**** to my account, and a clear update on the status of my refund. This matter has already taken too long and continues to affect my business. I look forward to a prompt and transparent response. Kind regards, Unarine Account: MUG010
56 replies
3 months ago
Be awesome they are ****mers
Hi there, I hope this message finds you well. I’m reaching out because I’m quite concerned about the recent experience I’ve had with Bob Go. I was billed R1300 for a service that was never completed, and unfortunately, I’ve had no proactive communication from your side to clarify what happened. I called your support team two or three days ago and was assured I’d receive a response before 12 p.m. that day. As of now, I’ve received no follow-up call or any clarification via email about who canceled the orders. The email I did receive mentioned that the orders were canceled but also stated they were delivered, which is contradictory and quite confusing. For your reference, my account number is MUG010. I went ahead and paid the R1300 because I was not receiving any assistance, and I urgently needed to fulfill my customer orders. However, despite making payment, I’m still waiting for clarity and proper support. I need this matter investigated and resolved promptly, as these delays are directly affecting my business operations and my ability to deliver orders on time. Please understand that if this matter is not resolved soon, I may have to share my experience publicly to make others aware of the challenges I’m facing. I genuinely hope we can resolve this amicably and urgently before that becomes necessary. Thank you for your immediate attention to this matter. Best regards, Unarine
56 replies
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