JP
James P
Active since Jan 2026
2
Reviews
0
Industries
Reviews
2 reviews3 months ago
False and Misleading Advertising
Economy Car Rentals advertised “unlimited kilometres” with a small asterisk, but the asterisk only led to terms and conditions that were only provided on their website and not provided on the voucher. Only after booking, did we discover that “unlimited kilometres” only applies to rentals longer than four days. This is extremely misleading. We ended up overpaying for a van we would never have rented in the first place if this condition had been properly disclosed upfront. Overall, we found their practices deceptive, and when we tried to resolve the issue, their service and handling of our case was very poor. I would not recommend this company.
0 replies
3 months ago
Misleading and *********
Economy Car Rentals advertised “unlimited kilometres” with a small asterisk, but the asterisk only led to terms and conditions that were only provided on their website and not provided on the voucher. Only after booking, did we discover that “unlimited kilometres” only applies to rentals longer than four days. This is extremely misleading. We ended up overpaying for a van we would never have rented in the first place if this condition had been properly disclosed upfront. Overall, we found their practices ********* and deceptive, and when we tried to resolve the issue, their service and handling of our case was very poor. I would not recommend this company.
0 replies
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1 Star
2 (100%)